Fortinet FortiGate 120G FortiCare Elite, 5-Year (FC-10-F120G-284-02-60)

SKU: FC-10-F120G-284-02-60

Original price was: CAD$6,423.12.Current price is: CAD$5,124.84.

Save:20%You save CAD$909.57
FortiGate 120G FortiCare Elite 5-Year (FC-10-F120G-284-02-60) — five years of Fortinet’s top support tier for FG-120G: 15-minute P1 escalation, Extended LTS firmware releases, and Elite monitoring portal access, delivered electronically worldwide.
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Product description

The FortiGate 120G is built on Fortinet’s NP7 network processor, targeting mid-market deployments that need sustained throughput in the 3–5 Gbps range alongside full threat inspection. A 5-year FortiCare Elite contract keeps the support tier at Fortinet’s highest level for the full hardware lifecycle — one registration, five years of 15-minute P1 coverage, LTS firmware access, and the Elite monitoring portal, with no annual renewal gap to manage.

What FortiCare Elite Provides

FC-10-F120G-284-02-60 is the standalone Elite tier subscription for the FortiGate 120G, covering a 60-month term. The three Elite-exclusive benefits are:

  • 15-minute P1 escalation — critical-severity cases are escalated to a senior Fortinet engineer within 15 minutes, 24×7, across all five years.
  • Extended LTS firmware — access to Fortinet’s Long-Term Support firmware track, allowing the FG-120G to receive security patches on a stable FortiOS branch beyond the standard end-of-support window.
  • Elite monitoring portal — proactive Fortinet visibility into the device’s status, open cases, and firmware standing throughout the subscription term.

FortiCare Tier Comparison

This product is FortiCare Elite — the top tier for FortiGate platforms. The comparison below shows how it stacks against the lower tiers.

Feature Essential Premium Elite
P1 critical-issue response 4 hours 1 hour 15 minutes
Telephone & web support
Hardware RMA replacement Next business day Advanced next-day Advanced next-day
Priority RMA add-on eligibility
Firmware, tools & support portal
Extended LTS support & Elite monitoring portal

Who Chooses a 5-Year Term

A 5-year FortiCare contract makes sense when the FortiGate 120G is deployed in a stable infrastructure role with a predictable hardware lifecycle. Distributed campus networks, mid-size data centre edge deployments, and regional headquarters often keep firewall hardware for 5 to 7 years. Locking in a 5-year Elite contract removes the annual renewal cycle, typically yields a lower per-year cost than chaining 1-year terms, and guarantees consistent support level through the full hardware deployment period.

For deployments with variable budget cycles or where hardware refresh timing is uncertain, the 1-year (FC-10-F120G-284-02-12) and 3-year (FC-10-F120G-284-02-36) options are also available.

Activation and Delivery

DataCenter360.ca delivers FC-10-F120G-284-02-60 electronically. A Fortinet contract fulfillment goes to your order email within one business day. Register the license through Fortinet’s support portal (support.fortinet.com) under the FG-120G’s serial number. The Elite tier activates immediately and the 60-month term begins on the registration date.

Buying from DataCenter360.ca

DataCenter360.ca carries the full Fortinet FortiCare catalog as a Fortinet Select Partner. Five-year FortiCare orders are a common request for FG-120G deployments and process through the same electronic fulfillment workflow as shorter terms. For organizations purchasing FortiCare alongside FortiGuard subscriptions or co-terming multiple devices, contact us for a consolidated quote before ordering individually.

Does a 5-year term provide any cost advantage over five 1-year terms?

Multi-year FortiCare terms typically carry a lower per-year cost than purchasing annual terms sequentially. The exact savings depend on Fortinet’s current pricing at renewal time and partner pricing tiers. For deployments where the hardware will remain in production for 5 years, locking in a 5-year contract also protects against future price increases on annual renewals.

Is FortiCare Elite the same as a FortiGuard security subscription?

No. FortiCare Elite is Fortinet’s support contract covering case response times, hardware RMA, firmware access, and device monitoring. FortiGuard subscriptions license security intelligence feeds — IPS signatures, web filtering, DNS filtering, antivirus, and similar capabilities. They are separate products. This SKU covers support only; FortiGuard services are purchased separately or as part of a bundle.

What happens if I want to upgrade from Premium to Elite mid-term?

If the FG-120G already holds active FortiCare Premium and you want to step up to Elite, the upgrade SKU (FC-10-F120G-204-02-60) handles that transition for a 5-year period. If you are starting fresh with no active FortiCare, this standalone Elite SKU is the correct purchase.

When does the 5-year term start?

The term begins on the date the license is registered in Fortinet’s support portal (support.fortinet.com), not the purchase date. If you buy today but register in two weeks, the 60-month clock starts at registration. For new hardware deployments, register at the same time you bring the appliance online to maximize coverage from day one.

Can this subscription be transferred if the hardware is replaced?

FortiCare subscriptions are tied to the registered serial number. If the FG-120G is replaced under warranty or RMA, Fortinet handles the contract transfer as part of the replacement process. For hardware refreshes outside warranty, Fortinet’s licensing team can assist with transfer requests. Contact DataCenter360.ca or Fortinet support directly to initiate a transfer.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-120G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-F120G-284-02-60

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