Fortinet FortiGate 120G FortiCare Premium, 5-Year (FC-10-F120G-247-02-60)

SKU: FC-10-F120G-247-02-60

Original price was: CAD$5,145.23.Current price is: CAD$4,105.23.

Save:20%You save CAD$727.66
FortiGate 120G FortiCare Premium 5-Year subscription (FC-10-F120G-247-02-60) — phone support, one-hour P1 response, and RMA eligibility for five years. Delivered electronically worldwide.
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Product description

Five years of FortiCare Premium means the FortiGate 120G stays covered through an entire hardware lifecycle. The 120G runs on Fortinet’s FortiSP5 ASIC with NP7Lite offload and 480 GB of onboard SSD, making it a capable mid-range platform that benefits from long-term support certainty. FC-10-F120G-247-02-60 delivers that coverage: five years of phone support, one-hour P1 response, and RMA eligibility in a single subscription.

What FortiCare Premium covers

FortiCare Premium is the middle tier of Fortinet’s support program. The comparison below shows how Essential, Premium, and Elite stack up for the FortiGate 120G:

Feature Essential Premium Elite
Critical-issue (P1) response Next business day 1 hour 15 minutes
Telephone support
Hardware replacement (RMA) Next business day Next business day Next business day
Priority RMA eligibility
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

For a five-year commitment, Premium gives you the support depth most production environments need without stepping up to Elite monitoring features.

Who needs it

Organizations running FortiGate 120G units in WAN aggregation, distributed campus edge, or medium-branch roles where the firewall is load-bearing infrastructure. Locking in five years of premium support aligns with hardware amortization schedules and removes the annual renewal task from the operations calendar.

Activation and delivery

FortiCare licenses are electronic. DataCenter360.ca delivers the 5-year registration key by email after your order is processed — usually the same business day. Registration in the Fortinet Support Portal (support.fortinet.com) takes a few minutes, and coverage begins immediately. No hardware ships.

FortiCare Premium vs. a bundle

This subscription covers Fortinet support and RMA services only. FortiGuard security feeds — IPS, antivirus, web filtering, application control, and others — are not included. If your FortiGate 120G also needs active threat prevention licenses, the UTP or Enterprise bundles combine both FortiCare and FortiGuard services into a single multi-year term.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and authorized MSSP serving Canadian businesses. A five-year FortiCare term is a substantial commitment; our team can walk you through the cost comparison against annual renewals or against bundle alternatives if your security stack requirements change before renewal. Contact us before you finalize the term.

Does a 5-year FortiCare Premium subscription auto-renew?
No. FortiCare subscriptions are fixed-term. At the end of five years you would purchase a renewal or a new term. Buying a multi-year term now locks in today’s pricing and removes annual renewal overhead.

What is the P1 response time under FortiCare Premium?
One hour. For a Priority 1 issue (complete loss of service), a Fortinet support engineer will make initial contact within one hour, 24 hours a day, 7 days a week. Essential tier offers next-business-day initial response by comparison.

Does FortiCare Premium cover FortiGuard security service updates?
No. FortiCare Premium is a support and RMA contract. FortiGuard signature and content updates (IPS, antivirus, web filtering, etc.) require a separate subscription or are included in bundle SKUs like UTP or Enterprise.

Can I stack a Priority RMA add-on with this subscription?
Yes. FortiCare Premium subscribers are eligible to add Priority RMA, which provides four-hour on-site or same-business-day advanced replacement. It is purchased as a separate add-on SKU for the same device serial number.

How long does electronic delivery take after purchase?
DataCenter360.ca typically emails the license key the same business day your order is confirmed. Once you have the key, registration at support.fortinet.com activates coverage immediately on your FortiGate 120G serial number.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-120G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-F120G-247-02-60

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