Original price was: CAD$4,236.85.CAD$3,380.47Current price is: CAD$3,380.47.
Authorized Partner for United States (US)Three years covers the critical middle segment of a branch firewall’s operational life. For FG-121G deployments set up in the last year or two, FC-10-F121G-284-02-36 secures Elite support through the period when the appliance is most active and hardware replacements are least expected. The contract delivers 15-minute P1 escalation, Extended LTS firmware releases, and the Elite monitoring portal for the full 36-month term.
FortiCare Elite is Fortinet’s highest support tier, sitting above both Essential and Premium. Three features are exclusive to Elite:
This product is FortiCare Elite. The table below compares all three support tiers.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| P1 critical-issue response | 4 hours | 1 hour | 15 minutes |
| Telephone & web support | — | ✓ | ✓ |
| Hardware RMA replacement | Next business day | Advanced next-day | Advanced next-day |
| Priority RMA add-on eligibility | — | ✓ | ✓ |
| Firmware, tools & support portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
The 3-year contract is a common choice for FG-121G installations that are 6 to 18 months old and running annual FortiCare. At renewal, moving from 1-year to 3-year Elite locks in the current per-year rate, eliminates two future renewal cycles, and aligns support with a typical hardware review horizon. IT teams operating branch offices, distributed retail environments, or remote sites where unplanned outages carry real business cost tend to choose 3-year Elite once the appliance has proven its role in the network.
For different planning horizons, 1-year (FC-10-F121G-284-02-12) covers annual budget cycles, and 5-year (FC-10-F121G-284-02-60) is available for deployments aligned with the full hardware lifecycle.
DataCenter360.ca delivers FC-10-F121G-284-02-36 electronically. After payment, the license fulfillment from Fortinet arrives at the order email within one business day. Registration is completed at support.fortinet.com — enter the key against the FG-121G’s serial number. The 36-month coverage period begins on the registration date.
FortiCare Elite covers hardware support and firmware entitlement. It does not include FortiGuard security content services — IPS signatures, web filtering, DNS filtering, antivirus, or application control. Organizations that need both hardware support and FortiGuard coverage typically purchase a UTP or Enterprise bundle alongside FortiCare, or use a hardware bundle SKU that combines them. If the FG-121G is already running a bundle, FC-10-F121G-284-02-36 adds the Elite support tier on top of that existing stack.
DataCenter360.ca holds Fortinet Select Partner status and processes FortiCare Elite orders directly through Fortinet’s licensing platform. There is no physical shipment, no import documentation, and no carrier delay. For customers renewing an expiring FortiCare contract, matching the new term start date to the current expiry avoids a coverage gap — reach out if the renewal needs to be keyed to a specific activation date.
Fortinet’s multi-year pricing typically reflects a per-year discount compared to stacking three consecutive 1-year contracts. The structural benefit of a 3-year purchase is a fixed per-year rate for the contract period, with no re-pricing at years 2 or 3. Contact DataCenter360.ca for a current quote if you are comparing annual vs multi-year renewal costs on the FG-121G.
Yes. FortiCare Elite is a hardware support and firmware access entitlement. FortiGuard (IPS, web filter, antivirus, DNS filter, application control) is purchased separately — either as individual service SKUs or as part of a UTP or Enterprise bundle. Both are commonly active on the same appliance but are separate line items with independent renewal cycles.
Coverage lapses unless renewed before the expiry date. Fortinet’s support portal and DataCenter360.ca both send renewal reminders ahead of the contract end. A new 3-year (or different term) Elite key can be purchased and registered at any point, including before the current contract expires for seamless coverage continuity. There is no grace period for P1 escalation or LTS firmware once the contract date passes.
Basic firmware access is generally available with an active FortiCare contract at any tier. FortiCare Elite adds the Extended LTS track, which provides patches on stable FortiOS branches past Fortinet’s standard software end-of-support date — useful for environments that cannot follow Fortinet’s standard upgrade cadence. Without an active contract, firmware access may be restricted depending on the FortiOS version and Fortinet’s current policies.
No. FC-10-F121G-284-02-36 is tied to the FortiGate 121G hardware family. Registration at support.fortinet.com binds the key to a specific FG-121G serial number. It cannot be transferred to a different model or reassigned to another unit after initial registration. Each appliance requires its own FortiCare subscription keyed to its serial number.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-121G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-F121G-284-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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