Fortinet FortiGate 121G Secure RMA Service, 3-Year (FC-10-F121G-301-02-36)

A 3-year support window on a FortiGate 121G typically spans one to two hardware refresh cycles and at least one potential RMA event. For organizations in regulated industries, each of those events represents a chain-of-custody decision about the failed appliance. The FC-10-F121G-301-02-36 locks in Secure RMA coverage for three years: when the hardware fails, Fortinet ships the replacement and your site keeps the defective unit.

What Secure RMA Covers

Standard FortiCare Premium and Elite replacements involve returning the failed device to Fortinet. Secure RMA removes that step. Because the FortiGate 121G stores configuration data on internal solid-state media that cannot be field-removed without voiding the warranty, Fortinet allows the defective unit to remain at the customer site. A 3-year contract provides consistent non-return coverage across multiple potential failure events without annual renewal decisions on this policy.

Who Needs This Service

Three-year Secure RMA makes the most sense for organizations aligning hardware support terms with 3-year capital equipment budgets. Financial institutions, healthcare networks, and government agencies frequently use 3-year procurement cycles — purchasing matching FortiCare and Secure RMA terms eliminates mid-cycle policy gaps and reduces renewal tracking overhead. Secure RMA requires an active FortiCare Premium or Elite contract on the same device.

Activation and Delivery

FC-10-F121G-301-02-36 is delivered as a license key via e-delivery, typically within one business day of placing your order with DataCenter360.ca. Register the key in the Fortinet Support Portal against your FortiGate 121G serial number. Pairing this 3-year term with a matching 3-year FortiCare Premium contract keeps both services aligned through the same renewal date.

FortiCare Support Tiers and RMA Eligibility

Secure RMA extends your FortiCare Premium or Elite contract with the non-return option. The table below outlines the RMA and response-time differences between FortiCare tiers.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP. We can help you structure multi-year FortiCare, FortiGuard subscription, and Secure RMA terms on your FortiGate 121G so renewal dates align and procurement stays simple. Contact us before purchasing if you want to bundle this SKU with a 3-year FortiCare Premium or FortiGuard subscription at the same time.