Fortinet FortiGate 121G Secure RMA Service, 5-Year (FC-10-F121G-301-02-60)

Five years of coverage on a FortiGate 121G means this appliance is likely part of a long-term infrastructure plan — a branch office edge device, a point-of-sale network anchor, or a campus security perimeter. For deployments in environments with data retention obligations, FC-10-F121G-301-02-60 provides five years of confirmed compliance on every hardware replacement: Fortinet delivers the new unit, the defective appliance stays on your site.

What Secure RMA Covers

Secure RMA removes the hardware return requirement that comes with standard FortiCare Premium and Elite replacement. The FortiGate 121G stores configuration data on internal solid-state media that cannot be removed without voiding the warranty, making standard returns a chain-of-custody concern in regulated environments. Over a 5-year window, this contract covers every qualifying hardware failure without requiring your team to return devices to Fortinet’s depot — and without re-evaluating the policy at annual renewal.

Who Needs This Service

Five-year Secure RMA is the right choice when the FortiGate 121G is deployed in a long-lived, policy-sensitive environment: classified government networks, healthcare infrastructure under PIPEDA or provincial health data regulations, financial services branches subject to physical security audits, and defense contractor networks. Long procurement cycles in these sectors often favor 5-year support commitments that eliminate annual renewal overhead. Secure RMA requires an active FortiCare Premium or Elite contract on the same device.

Activation and Delivery

FC-10-F121G-301-02-60 is delivered as a license key via e-delivery, typically within one business day of your order through DataCenter360.ca. Register it in the Fortinet Support Portal against your FortiGate 121G serial number. Aligning this 5-year term with a matching 5-year FortiCare Premium contract keeps both services synchronized through the device lifecycle.

FortiCare Support Tiers and RMA Eligibility

Secure RMA is a Priority RMA add-on that functions on top of FortiCare Premium or Elite. The table below shows how FortiCare tiers differ for hardware replacement and support response before the Secure RMA layer applies.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP. For long-term commitments of this length, we’re here to help you structure matching FortiCare Premium and FortiGuard subscription terms for your FortiGate 121G so the entire support stack renews at the same time. Contact us for a multi-year bundle quote if you’re also evaluating 5-year FortiGuard coverage at the same time as this purchase.