Fortinet FortiGate 1800F Managed FortiGate Service (NOC), 1-Year (FC-10-F18HF-660-02-12)

A FortiGate 1800F rarely sits at a branch office. It’s the box carrying datacenter-scale traffic, and a rushed 2am policy change on that appliance carries a bigger blast radius than the same mistake on a small edge firewall. The FortiGate 1800F Managed FortiGate Service, NOC (FC-10-F18HF-660-02-12) hands that risk to Fortinet directly: for twelve months, Fortinet’s own Network Operations Center owns initial device setup and then stays on call 24×7 for network and policy change management on that specific 1800F. Subscription only, no hardware, delivered electronically worldwide.

What this service covers

The 1800F is rated for 22 Gbps IPS throughput, 17 Gbps NGFW throughput, and 15 Gbps threat protection, with GE RJ45, 25 GE SFP28, 10 GE SFP+, GE SFP, and 100 GE / 40 GE QSFP+ interface options built for datacenter and campus-core deployments. Rule sets on hardware this size grow complex quickly, and that’s exactly where a managed NOC layer earns its cost:

• Initial device setup: Fortinet NOC engineers configure the 1800F to the intended baseline before it goes live, rather than leaving first-boot configuration to internal staff still learning the platform.
• Ongoing network change management: routing, interface, and network-object changes are submitted to and executed by the NOC team instead of an internal admin logging in after hours.
• Ongoing policy change management: firewall policy, NAT, and security profile updates run through the same NOC channel, with a documented change trail for every request.
• 24×7 coverage: the service runs around the clock for the full term, not limited to business hours or a support-desk queue.

It layers on top of whatever FortiGuard security subscriptions and FortiCare support agreement already cover this 1800F. It doesn’t replace either.

Who needs the standalone service

This fits a team that owns a FortiGate 1800F but doesn’t want to staff round-the-clock change management in-house: a datacenter operations group covering a core firewall outside normal business hours, an MSP that wants Fortinet-direct operations on a client’s appliance, or a security team that would rather approve changes than execute them at 3am. It supplements existing FortiGuard and FortiCare coverage on the device. It isn’t a substitute for either one.

Managed NOC service vs. handling changes in-house

Keeping change management in-house means internal staff, or an on-call rotation, own every firewall rule edit, routing change, and policy update on the 1800F, whatever hour those requests land. Adding this service shifts that execution work to Fortinet’s NOC for the license term while the internal team keeps approval authority and oversight. Pairing it with FortiCare Premium support on the same appliance (FC-10-F18HF-247-02-12) lines up hardware and software response with the same Fortinet-direct tier as the change management.

Activation and delivery

Delivery is electronic. DataCenter360.ca issues the license against the FortiGate 1800F’s serial number and it activates through FortiCare, with no shipping wait involved. Because activation ties to the serial number rather than a physical address, this service can be ordered for a 1800F installed anywhere in the world.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner working with datacenter and enterprise customers worldwide. If it isn’t clear yet whether a 1-year, 3-year, or 5-year term fits better against the 1800F’s renewal cycle, ask before ordering and we’ll size the term to match. Every license we issue is a genuine Fortinet SKU with a receipt ready for procurement records.