Fortinet FortiGate 1800F Next Calendar Day RMA, 5-Year (FC-10-F18HF-210-02-60)

Next Calendar Day RMA is the entry-level replacement-speed add-on for a FortiGate 1800F, and it closes a real gap in standard support: FortiCare’s baseline hardware RMA only guarantees a replacement unit within the next business day, which quietly excludes Friday nights, weekends, and holidays. FC-10-F18HF-210-02-60 covers a full 5-year term and guarantees the replacement ships to arrive the next calendar day, every day of the week, once FortiCare Premium or FortiCare Elite has confirmed the hardware fault on that 1800F.

What this service covers

Like the 4-Hour tier, this is an add-on rather than a stand-alone plan: FortiCare Premium or Elite has to be active on the device first, since Priority RMA rides on top of that base contract. Once it’s in place, a confirmed hardware failure triggers advanced replacement and Fortinet ships the part to arrive the following calendar day, including weekends and statutory holidays. Standard FortiCare RMA windows only count business days, so this tier mainly buys back the days a next-business-day SLA would otherwise lose.

Who needs Next Calendar Day RMA on a 1800F

This tier suits teams that want faster-than-business-day coverage without paying for a 4-hour courier window. A 1800F running in a redundant HA pair, where a single hardware fault doesn’t take the network down, is a common fit: the fix window matters less because failover already handles the outage, so next-calendar-day replacement is enough insurance. Sites with weekend or holiday traffic that can’t tolerate a Monday-morning RMA response, but don’t need same-day on-site delivery, land here too. If the deployment is single-node or the recovery window is measured in hours rather than a day, the 4-Hour RMA tier (FC-10-F18HF-211-02-60) is the better match.

FortiCare RMA tiers on the 1800F

Next Calendar Day RMA sits above FortiCare Essential’s baseline return-and-replace coverage and below the 4-Hour tier. The table below summarizes what each base FortiCare level includes before a Priority RMA add-on is applied.

Activation & delivery

This license is electronic and registers against the FortiGate 1800F’s serial number in the FortiCare portal, so it activates the same way anywhere in the world. DataCenter360.ca emails the entitlement after checkout; there’s nothing physical to ship for the license, only for the replacement hardware it later covers. The five-year term runs from activation, and it’s worth lining up renewal with the underlying FortiCare Premium or Elite contract so neither one lapses first.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner and processes hardware and licensing orders through the same desk, so a Priority RMA add-on without the required FortiCare tier underneath gets flagged before checkout rather than after activation fails. Pair FC-10-F18HF-210-02-60 with FortiCare Premium or Elite for the 1800F to have the full support stack land together.