Fortinet FortiGate 1800F-DC Next Calendar Day Priority RMA, 1-Year (FC-10-D18HF-210-02-12)

A FortiGate 1800F-DC anchors data center segmentation or high-throughput edge traffic where the DC-power variant matters because AC isn’t an option on the rack. When that class of appliance fails, the standard next-business-day advanced replacement under FortiCare Premium or Elite can still leave a weekend or holiday gap. The FC-10-D18HF-210-02-12 closes that gap: Fortinet dispatches a replacement FortiGate 1800F-DC for next-calendar-day arrival, seven days a week, so a Friday-night failure doesn’t sit unresolved until Tuesday.

What This Service Covers

This is the 1-Year Next Calendar Day Delivery Priority RMA add-on for the FortiGate 1800F-DC. Once a hardware failure is confirmed, Fortinet ships a replacement unit by courier for arrival the next calendar day, including weekends and statutory holidays. That is a step up from the advanced replacement already included with FortiCare Premium or Elite, which runs on a next-business-day schedule and does not move over a weekend.

This is a support entitlement, not a standalone appliance. Priority RMA registration requires an active FortiCare Premium or FortiCare Elite contract on the same FortiGate 1800F-DC serial number; FortiCare Essential does not qualify for this add-on.

Who Needs This

Data centers and colocation environments running DC-powered FortiGate 1800F-DC units for segmentation, inter-zone firewalling, or high-throughput inspection typically carry uptime commitments that a next-business-day RMA can’t guarantee on its own. Enterprises with contractual SLAs specifying maximum outage windows, and MSPs managing DC-power deployments across multiple facilities, are the most common buyers — a single Priority RMA line per device removes the scramble for emergency courier logistics after hours.

For an even tighter response window, the 4-Hour Hardware Delivery Priority RMA (FC-10-D18HF-211-02-12) or its on-site variant (FC-10-D18HF-212-02-12) replace hardware within four hours of confirmation instead of the next calendar day.

Activation and Delivery

DataCenter360.ca delivers the registration key electronically, typically within 0–1 business days. Apply it in the Fortinet Support Portal at support.fortinet.com against the FortiGate 1800F-DC serial number that already carries your FortiCare Premium or Elite contract. The Priority RMA entitlement is active immediately on registration; no hardware ships with this purchase.

FortiCare Support Tiers at a Glance

Priority RMA requires FortiCare Premium or Elite as the underlying support contract. Here is how the three tiers compare on hardware replacement and response:

Buying from DataCenter360.ca

DataCenter360.ca stocks the full FortiGate 1800F-DC service catalog, from the base hardware support contracts through every RMA tier. As an authorized Fortinet Select Partner, license keys come through Fortinet’s own partner systems and are typically issued the same business day. If this Priority RMA needs to be paired with a new FortiCare Premium contract or additional 1800F-DC licensing, our team can put the full order together in one quote rather than juggling separate purchases.