Fortinet FortiGate 1801F Managed FortiGate Service (NOC), 1-Year (FC-10-F18F1-660-02-12)

Running a FortiGate 1801F at the center of a network often means the firewall generates more day-to-day change requests than an internal team wants to own directly. The FortiGate 1801F Managed FortiGate Service (FC-10-F18F1-660-02-12) puts Fortinet’s own NOC engineers on that workload for twelve months: initial device setup, ongoing network configuration, and policy change management, available 24×7. This is an operations service, not a security-content subscription, and it applies to a FortiGate 1801F you already own or are purchasing separately.

What this service covers

Fortinet NOC experts take on the recurring operational tasks a FortiGate 1801F generates once it is in production:

• Device setup: initial configuration of the appliance, applied by Fortinet’s own operations staff rather than an in-house team learning the platform from scratch.
• Network change management: interface, routing, and connectivity changes carried out on request as the environment evolves.
• Policy change management: firewall policy edits, additions, and tuning handled directly by the NOC team.
• 24×7 availability: the service is staffed around the clock, so change windows are not limited to business hours.

The service manages device operations. It does not replace the FortiGuard security subscriptions (IPS, antimalware, web filtering, and similar) that inspect traffic, and it is separate from FortiCare hardware/software support.

Who needs managed NOC support

This fits organizations running a FortiGate 1801F without a dedicated, Fortinet-certified network engineer on staff to own every configuration change, IT teams stretched across too many platforms to prioritize firewall administration, and managed service providers who want Fortinet’s own experts handling client-facing appliance changes rather than staffing that function internally. It also suits distributed businesses where the person requesting a change and the person qualified to make it safely are not the same, and a 24×7 point of contact removes that bottleneck.

Activation and delivery

The service is issued electronically and registered to a specific FortiGate 1801F by serial number. Once activated, Fortinet’s NOC team is engaged for setup and ongoing change requests for the full term. Nothing physical ships with this order; a valid FortiGate 1801F is required before the service can be applied.

Managed NOC service vs. security subscription bundles

The FortiGuard UTP and Enterprise bundles for the FortiGate 1801F license security content (IPS signatures, antimalware, web/DNS filtering, and more). The Managed FortiGate Service is a separate, à la carte NOC offering focused on who performs the device configuration work, not what security content the appliance runs. The two are complementary rather than overlapping: a 1801F can carry a FortiGuard security bundle for threat inspection and this NOC service for hands-on operational management at the same time. If security content coverage is still missing, the UTP subscription (FC-10-F18F1-950-02-12) or the Enterprise subscription (FC-10-F18F1-809-02-12) addresses that separately.

Buying from DataCenter360.ca

DataCenter360.ca issues this license as an authorized Fortinet Select Partner, and the order ships nothing physical since delivery is electronic to any country. If you are weighing this NOC service against building the change-management workload in-house, or coordinating it alongside a FortiCare support contract, reach out before ordering and we will help align the term and scope to how the 1801F is actually being run.