Fortinet FortiGate 1801F Managed FortiGate Service (NOC), 5-Year (FC-10-F18F1-660-02-60)

Running a FortiGate 1801F in-house takes a team that can watch it around the clock, not just install it. The FortiGate 1801F 5-Year Managed FortiGate Service (FC-10-F18F1-660-02-60) hands that ongoing workload to Fortinet’s own Network Operations Center: NOC engineers handle initial device setup, then stay engaged for network and policy change management across the full five-year term, 24×7. This is a subscription license, not hardware, and it is delivered electronically worldwide.

What the managed service covers

The Managed FortiGate Service assigns Fortinet NOC experts to the 1801F rather than leaving day-to-day operation to an internal team stretched across other priorities. Over the five-year term, that includes:

• Device setup: initial configuration of the FortiGate 1801F is handled by Fortinet’s own engineers, reducing first-deployment risk and misconfiguration.
• Network change management: routine network-level changes are executed by the NOC team rather than queued behind an internal change window.
• Policy change management: firewall and security policy updates go through the same NOC engineers, keeping rule sets consistent with the organization’s intended posture.
• 24×7 coverage: the service operates continuously, not on a business-hours schedule, matching the always-on nature of a data center or edge firewall.

This is an operational service layered on top of the FortiGate 1801F’s own support contract. It does not replace FortiCare technical support or hardware RMA coverage, both of which remain separate subscriptions on the same device.

Who outsources FortiGate operations to Fortinet’s NOC

This service fits organizations that own the security decisions but lack the staff hours to execute every change ticket on a 1801F: distributed IT teams managing multiple sites, security teams that are short-handed on firewall administrators, or businesses that would rather have Fortinet’s own engineers touching the device than train and retain in-house FortiOS specialists. A five-year term suits a 1801F expected to stay in production through a full hardware refresh cycle without re-procuring the managed service separately each year.

How it fits with FortiCare and FortiGate Cloud

The Managed FortiGate Service is an operations layer, distinct from FortiCare technical support (which covers break/fix, RMA, and expert-on-call troubleshooting) and from FortiGate Cloud (which covers centralized management, analytics, and log retention). A 1801F running this managed service still benefits from an active FortiCare Premium or Elite contract for hardware support, and many customers pair it with FortiGate Cloud for the reporting layer. DataCenter360.ca can help align all three to the same term when ordering.

Activation and delivery

The license is issued electronically and registered against the FortiGate 1801F’s serial number, typically within 0 to 1 business day of order confirmation. Nothing ships. Once active, the assigned NOC team engages according to the service’s onboarding process to begin managing the device.

Buying from DataCenter360.ca

DataCenter360.ca sells this Managed FortiGate Service alongside the 1-year and 3-year terms and the standard FortiCare and FortiCloud subscriptions for the FortiGate 1801F, so a deployment can standardize its support and operations model in one order. As a Fortinet Select Partner, we confirm activation and can walk through how this managed layer complements existing FortiCare coverage.