Fortinet FortiGate 1801F-DC Next Calendar Day RMA, 1-Year (FC-10-D18F1-210-02-12)

Central offices and colocation cages running a DC-powered FortiGate rarely have someone on standby to babysit a warranty claim. FC-10-D18F1-210-02-12 is the 1-year Next Calendar Day Priority RMA add-on for the FortiGate 1801F-DC: confirm the hardware fault and Fortinet has a replacement moving so it lands the next calendar day, a full step ahead of a standard return-and-replace warranty cycle.

What this service covers

This SKU rides on top of an existing FortiCare Premium or FortiCare Elite subscription for the FortiGate 1801F-DC; it is not sold as a standalone contract. Once Fortinet verifies the failure, a replacement unit ships ahead of receiving the defective one back, timed for next-calendar-day arrival, weekends and holidays included. There’s no on-site engineer at this tier, your team racks and cables the swap. A 1-year term is the right fit for buyers who want to test the Priority RMA add-on against real fault rates before committing to a longer renewal cycle.

Who needs this on a 1801F-DC

Telecom PoPs, central office racks, and colocation cages fed by DC power are the sites where a multi-day warranty claim hurts most. When there’s no cold spare on the shelf and downtime on that appliance carries a real cost, this add-on turns “eventually replaced” into “replaced tomorrow.” Teams that need faster than next-day should look at the 4-hour tier (FC-10-D18F1-211-02-12); teams fine with standard warranty timing can pass on Priority RMA entirely.

FortiCare RMA tiers on the 1801F-DC

Priority RMA only stacks on top of Premium or Elite coverage; Essential support isn’t eligible for the add-on. The table below shows what each FortiCare level includes on its own, before this Priority RMA tier is layered in:

Activation & delivery

No hardware ships with this order. DataCenter360.ca issues the entitlement electronically, usually within 0–1 business days, and attaches it to the FortiGate 1801F-DC’s serial number in the FortiCare portal. Because the license itself is digital, it applies to a 1801F-DC deployed in any country; the courier side of next-calendar-day delivery still depends on Fortinet’s regional RMA logistics for wherever the appliance sits, so confirm coverage for remote or DC-power-only sites before counting on the window.

This add-on vs. the alternatives

FC-10-D18F1-211-02-12 is the faster 4-Hour Priority RMA tier for sites where even a one-day gap is too long. FC-10-D18F1-301-02-12 (Secure RMA) solves a different problem: it covers non-return of the failed unit for sites with data-retention requirements, not faster delivery. This Next Calendar Day tier is the entry point into Priority RMA, a genuine upgrade over a standard warranty claim, without the premium the four-hour service carries.

Buying from DataCenter360.ca

We process this add-on the same way we process every FortiCare service: confirming the FortiGate 1801F-DC’s serial number and its existing Premium or Elite coverage before the order closes, so the RMA entitlement attaches correctly on the first pass. Order FC-10-D18F1-210-02-12 and that verification happens as part of fulfillment, no extra step on your end.