Fortinet FortiGate 1801F-DC Next Calendar Day RMA, 3-Year (FC-10-D18F1-210-02-36)

A DC-powered FortiGate doesn’t sit in a typical server room; it’s usually bolted into a telco central office rack or a colocation cage where a technician visit is its own logistics problem. FC-10-D18F1-210-02-36 is the 3-year Next Calendar Day Priority RMA add-on for the FortiGate 1801F-DC: once Fortinet confirms a hardware failure, a replacement ships so it lands the next calendar day, well ahead of what a standard warranty return-and-replace claim delivers.

What this service covers

This SKU is an add-on, not a standalone contract; it requires an active FortiCare Premium or FortiCare Elite subscription already covering the FortiGate 1801F-DC. Once the fault is verified, Fortinet ships a replacement unit ahead of receiving the failed one back, timed to arrive the next calendar day, including weekends and holidays. No on-site engineer is bundled at this tier: your team handles the rack-and-cable swap. The 3-year term lines up cleanly with a typical mid-cycle refresh window, so the RMA entitlement doesn’t lapse partway through.

Who needs this on a 1801F-DC

DC-fed FortiGate deployments, central office racks, colocation cages, or telecom PoPs, are exactly the sites where a multi-day warranty claim is hardest to absorb. If the site doesn’t carry a cold spare and downtime on that appliance has a real cost, this add-on closes the gap between “eventually replaced” and “replaced tomorrow.” Sites that need faster than next-day should look at the 4-hour tier (FC-10-D18F1-211-02-36) instead; sites comfortable with standard warranty timing can skip Priority RMA altogether.

FortiCare RMA tiers on the 1801F-DC

Priority RMA only stacks on top of Premium or Elite; Essential support doesn’t qualify for the add-on. The table below shows what each FortiCare level includes on its own, before this Priority RMA tier is layered in:

Activation & delivery

There’s no hardware in this order. DataCenter360.ca issues the entitlement electronically, usually within 0–1 business days, and ties it to the FortiGate 1801F-DC’s serial number inside the FortiCare portal. Because the license itself is digital, it applies to a 1801F-DC deployed anywhere; the courier side of next-calendar-day delivery still depends on Fortinet’s regional RMA logistics for the country the appliance sits in, so it’s worth confirming coverage for remote or DC-power-only sites before counting on the window.

This add-on vs. the alternatives

FC-10-D18F1-211-02-36 is the faster 4-Hour Priority RMA tier for sites where even a one-day gap is too long. FC-10-D18F1-301-02-36 (Secure RMA) is a different problem entirely: it covers non-return of the failed unit for sites with data-retention requirements, rather than faster delivery. This Next Calendar Day tier is the entry point into Priority RMA, a real step up from a standard warranty claim, without the premium the four-hour service carries.

Buying from DataCenter360.ca

This add-on ships the way every FortiCare service does through us: we confirm the FortiGate 1801F-DC’s serial number and its existing Premium or Elite coverage before the order closes, so the RMA entitlement attaches correctly the first time. Order FC-10-D18F1-210-02-36 and we’ll handle that verification as part of fulfillment.