Fortinet FortiGate 1801F-DC FortiCare Elite Support, 5-Year (FC-10-D18F1-284-02-60)

The FortiGate 1801F-DC is the DC-powered variant of Fortinet’s 1800F platform, built for telco and hyperscale racks running on -48V DC feeds instead of AC. The 5-Year FortiCare Elite Support license (FC-10-D18F1-284-02-60) puts that unit on Fortinet’s top service tier for five straight years: 15-minute response on critical issues, a dedicated technical team, and 18 months of extended end-of-engineering support on top of the standard coverage window. It is a subscription only, no hardware included, delivered electronically anywhere in the world.

What FortiCare Elite covers on the FortiGate 1801F-DC

Elite sits above Premium and Essential on both response speed and who picks up the case:

• 15-minute response on critical issues, routed to Fortinet’s most experienced technical resources instead of a general support queue.
• 24x7x365 telephone and web support for critical and non-critical cases alike, with online support tools included throughout the term.
• Advanced Replacement hardware RMA as the built-in service level, with the option to layer Priority RMA (next-day or 4-hour) on top for even faster hardware turnaround.
• 18-month Extended End-of-Engineering-Support (E-EoES) on long-term-supported (LTS) firmware releases, buying the 1801F-DC extra runway before a firmware branch ages out of engineering support.
• Access to the FortiCare Elite portal, a device insights and monitoring view that surfaces health and security recommendations, a feature reserved for Elite subscribers.

This is a per-device subscription. It does not include FortiGuard security services (IPS, antivirus, web filtering, and similar) or FortiGate 1801F-DC hardware, both sold and renewed separately.

FortiCare support tiers for the FortiGate 1801F-DC

Fortinet sells three FortiCare tiers against the same hardware. This SKU is the Elite tier at a five-year term:

Premium covers most standard deployments fine. Elite earns its price on hardware that cannot tolerate slow response, and a DC-powered 1801F sitting in a telco cabinet or a colocation cage is usually there precisely because it is core infrastructure.

Who runs a DC-powered 1801F on Elite support

The -DC suffix means this unit is built for facilities that run DC power distribution rather than standard AC: telecom central offices, carrier data centers, and colocation environments where DC feeds are the norm. Sites that standardize on DC power tend to concentrate their most critical infrastructure there, which is exactly where a 15-minute Elite response window and the Elite monitoring portal earn their keep instead of leaving a data center core firewall on next-business-day support.

Activation and delivery

The license is issued electronically and applied to the FortiGate 1801F-DC by serial number through the Fortinet support portal. Nothing ships; activation typically completes within a business day of purchase. A registered FortiGate 1801F-DC unit is required before the contract can be applied.

Buying from DataCenter360.ca

As an authorized Fortinet Select Partner, we sell this FortiCare Elite license to buyers anywhere in the world, since delivery is electronic and the -DC hardware variant doesn’t change how the license activates. If you’re weighing Elite against Premium for a DC-powered deployment, or want this term synced to an existing FortiGuard or FortiCloud renewal date, contact us before ordering and we’ll line it up for you.