Fortinet FortiGate 1801F-DC Secure RMA Service, 5-Year (FC-10-D18F1-301-02-60)

Data centers running a FortiGate 1801F-DC don’t get to send a failed chassis back to Fortinet and hope the drives were wiped first. That’s the exact gap the Secure RMA service closes. FC-10-D18F1-301-02-60 covers the FortiGate 1801F-DC for five years and lets DataCenter360.ca process a hardware replacement without ever returning the defective unit, so the two 960GB SSDs that hold configuration and log data stay in your building.

What this service covers

Secure RMA is an add-on to a standard FortiCare hardware support contract, not a support tier by itself. Once it’s active on the 1801F-DC’s serial number, any RMA event triggered under Premium or Elite support skips the “return the failed part” step: Fortinet ships the replacement and the old chassis, and its non-removable storage media, stays on site. This matters for the 1801F-DC specifically because its solid-state storage is soldered to the board, not a swappable drive you can pull and shred before shipping.

Who needs Secure RMA on a 1801F-DC

This is a compliance-driven purchase more than a performance one. Data centers, government networks, healthcare environments, and any organization with contractual or regulatory data-residency requirements are the typical buyers. If your security policy says configuration secrets and traffic logs can never leave the premises, even inside a dead appliance, this SKU is how you satisfy that on a chassis-class firewall.

Support tier requirement

Secure RMA rides on top of the base FortiCare RMA terms, so the response time and shipping method still depend on whether the 1801F-DC is running Premium or Elite support underneath it.

Essential-tier devices are only eligible for return-and-replace RMA, so Secure RMA is meant to be paired with Premium or Elite support on the same 1801F-DC serial. DataCenter360.ca can confirm which base tier is already active on your unit before this add-on ships.

Activation & delivery

FC-10-D18F1-301-02-60 is a license, not a physical shipment. After checkout, DataCenter360.ca activates the entitlement on the 1801F-DC’s serial number in the FortiCare portal, typically same business day, and confirms by email. There’s no box, no courier, and no country restriction on the licensing itself: activation works the same whether the firewall sits in Toronto or Singapore.

Buying from DataCenter360.ca

DataCenter360.ca handles Fortinet licensing renewals and RMA add-ons daily and can verify your FortiGate 1801F-DC’s current support tier, term expiry, and Secure RMA eligibility before you order, so you’re not guessing whether it’ll actually activate. Reach out if you need the base FortiCare Premium or Elite contract added at the same time; the two are usually purchased together.