Fortinet FortiGate 200F Secure RMA Service, 1-Year (FC-10-F200F-301-02-12)

SKU: FC-10-F200F-301-02-12

Original price was: CAD$711.82.Current price is: CAD$574.04.

Save:19%You save CAD$96.58
The FC-10-F200F-301-02-12 is a 1-year Secure RMA add-on for the FortiGate 200F — the failed appliance is destroyed on-site, not returned to Fortinet, while a replacement ships in advance to cut your recovery window.
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Product description

Some security teams revisit hardware service levels annually alongside their vulnerability and risk reviews. The FC-10-F200F-301-02-12 fits that cadence — a 1-year Secure RMA add-on for the FortiGate 200F that satisfies on-site disposal requirements for a single budget year, with the option to renew or step up to a longer term after evaluating the coverage.

What This Service Covers

The FC-10-F200F-301-02-12 is a 1-year Priority RMA add-on for the FortiGate 200F. It requires an active FortiCare Premium or Elite contract on the same device. If a hardware fault occurs during the covered year, Fortinet ships a replacement appliance before receiving the failed unit. Rather than returning the defective device, it is destroyed on-site and Fortinet issues written documentation confirming disposal. The subscription covers weekends and holidays for RMA dispatch purposes.

FortiCare Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who Orders Secure RMA for One Year

A 1-year term makes sense in several scenarios: the device is in its first year of service and the team wants to evaluate Priority RMA before committing to a longer term; the annual budget process requires year-by-year approvals for service add-ons; or the FortiGate 200F is in a deployment that may be restructured within the next 12 months. It also works for organizations that co-term services annually across all devices for simplified renewal tracking.

Activation and Delivery

The license is delivered electronically. After order processing by DataCenter360.ca — typically within one business day — you receive a key that activates your Secure RMA entitlement on the FortiGate 200F serial number via the Fortinet Support Portal. No physical hardware is shipped at purchase. An active FortiCare Premium or Elite subscription on the device is required; Secure RMA does not include base technical support.

How Secure RMA Differs from Standard RMA

Standard advance replacement (included with Premium and Elite) ships the new unit before receiving the failed one, then expects a return. Secure RMA changes the return step: the failed unit stays at your facility and is destroyed on-premises with documented confirmation. If your security policy requires hardware to stay within your perimeter through end-of-life, that requirement extends to mid-life RMA events — this subscription covers both for one year.

Buying from DataCenter360.ca

DataCenter360.ca offers the full Priority RMA subscription portfolio for the FortiGate 200F. The 1-year term is available for organizations that prefer short-cycle licensing, and the 3-year (FC-10-F200F-301-02-36) and 5-year (FC-10-F200F-301-02-60) terms are also in stock if a longer commitment suits your planning cycle better. E-delivery globally; order confirmation and key typically same-day.

Frequently Asked Questions

Can I switch to a multi-year Secure RMA term at renewal?

Yes. When the 1-year subscription expires, you can renew with the 3-year (FC-10-F200F-301-02-36) or 5-year (FC-10-F200F-301-02-60) term to reduce future renewal overhead. DataCenter360.ca can assist with co-terming new subscriptions to align with your existing FortiCare Premium or Elite expiry dates.

Does the 1-year Secure RMA subscription include telephone support?

Telephone support is part of the FortiCare Premium or Elite contract, not the Secure RMA add-on. The add-on specifically modifies RMA handling. Ensure your FortiCare Premium or Elite contract is active to access 24×7 telephone support alongside the Secure RMA entitlement.

What if my FortiCare Premium contract expires during the Secure RMA year?

Secure RMA entitlement depends on having an active FortiCare Premium or Elite contract. If the base FortiCare contract lapses, the Priority RMA add-on is also suspended. Renew or co-term your FortiCare subscription before its expiry to maintain uninterrupted Secure RMA coverage.

Is a replacement device shipped before the failed unit is destroyed?

Yes. Secure RMA follows the advance replacement model: Fortinet ships the replacement unit first, reducing downtime. The failed device is then destroyed on-site after the replacement is received and operational. You are not waiting for the old unit to reach a depot before getting the new one.

Does this subscription apply to FortiGate HA pairs?

Each physical FortiGate unit is licensed separately. If you run a FortiGate 200F high-availability pair, each unit requires its own FortiCare Premium or Elite contract and its own Secure RMA add-on subscription. The RMA service applies per device, not per cluster.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-200F

Product Type

Product Group

End of Order Date (EOO)

2026-03-01

Last Service Extension Date (LSED)

2030-03-01

End of Support Date (EOS)

2031-03-01

Product Family

FG-200 to FG-900

MPN

FC-10-F200F-301-02-12

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