Fortinet FortiGate 200F Secure RMA Service, 5-Year (FC-10-F200F-301-02-60)

When a FortiGate 200F fails in a regulated or sensitive environment, returning the hardware to Fortinet creates a chain-of-custody concern. The appliance holds firewall configurations, routing tables, and potentially audit data on its internal flash — none of which can be erased without specialized tooling. The FC-10-F200F-301-02-60 addresses that directly: a 5-year Secure RMA subscription that keeps the failed unit within your facility from failure to disposal.

What Secure RMA Covers

This subscription is a Priority RMA add-on for FortiGate 200F units carrying an active FortiCare Premium or Elite contract. When a hardware fault is confirmed, Fortinet dispatches a replacement appliance in advance so you are not waiting for the failed unit to arrive at a depot. The critical difference from standard Priority RMA: the failed device is destroyed on-site rather than shipped back to Fortinet. Fortinet provides written documentation of the destruction, creating an auditable record for compliance reviews.

Who Needs Secure RMA

This service is designed for organizations where the firewall is treated as a sensitive asset. Typical deployments include:

• Government agencies, Crown corporations, and departments subject to data classification requirements
• Financial institutions with data residency or regulatory obligations under OSFI or PCI DSS
• Healthcare providers handling PHI under PHIPA or HIPAA-equivalent provincial frameworks
• Legal, professional services, and advisory firms managing privileged client data
• Any site whose security policy prohibits decommissioned network equipment from leaving the premises without documented destruction

If the hardware touches a production perimeter and your policy requires on-site disposal, Secure RMA satisfies that obligation for every covered RMA event over 5 years.

Activation and Delivery

The FC-10-F200F-301-02-60 is a software entitlement, not a physical shipment. It attaches to your FortiGate 200F serial number via the Fortinet Support Portal (support.fortinet.com). DataCenter360.ca delivers the license key electronically, typically within one business day. Activation requires an active FortiCare Premium or Elite subscription on the same device — Secure RMA does not replace that base contract.

Secure RMA vs. Standard Advance Replacement

FortiCare Premium and Elite include next-business-day advance replacement: Fortinet ships the new unit before receiving the failed one. That covers downtime but still requires you to return the old appliance. Secure RMA replaces the return obligation with on-site destruction and written confirmation. For environments where fast recovery and tight data custody are both non-negotiable, the 5-year subscription resolves the tension between the two requirements across the appliance’s full service life.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and FCP-certified MSSP serving Canadian businesses. A 5-year subscription covers your FortiGate 200F from initial deployment through end-of-life without annual renewal overhead, and the entitlement is visible immediately in your Fortinet Support Portal after activation. Contact us if you need to confirm compatibility with an existing FortiCare contract before ordering.

Frequently Asked Questions