Fortinet FortiGate 200F FortiCare Premium, 3-Year (FC-10-F200F-247-02-36)

SKU: FC-10-F200F-247-02-36

Original price was: CAD$5,697.74.Current price is: CAD$4,546.07.

Save:20%You save CAD$806.85
FC-10-F200F-247-02-36 provides 3-year FortiCare Premium Support for the FortiGate 200F: 24×7 technical coverage, next-business-day advance RMA, and firmware access, delivered electronically to any country worldwide.
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Product description

Three years of FortiCare Premium is the standard starting point for a FortiGate 200F deployment in a mid-size enterprise environment. FC-10-F200F-247-02-36 aligns the support contract with a common budget cycle and keeps the firewall covered through the period when it typically sees the highest transaction volume, before the question of hardware refresh comes up.

What FortiCare Premium Covers

FortiCare Premium provides a higher support tier than Essential without requiring the 4-hour RMA commitment of Elite. For the FortiGate 200F running under this contract, the entitlements include:

  • 24×7 technical support by telephone and online case management
  • 15-minute response target on critical-severity incidents
  • Next-business-day advance hardware replacement through the Fortinet RMA program
  • Firmware updates for all FortiOS releases across the 3-year term
  • Fortinet Support Portal access, diagnostics, and knowledgebase

FortiCare Support Tier Comparison

This product covers the Premium tier. Here is how the three FortiCare levels compare for the FortiGate family:

Feature Essential Premium Elite
Critical-issue response time 1 hour 15 minutes 15 minutes
24×7 telephone support
Hardware RMA (advance replacement) Next business day Next business day 4-hour
Priority RMA add-on eligible
Firmware updates, tools and portal
Extended LTS support and Elite monitoring portal

Who Chooses a 3-Year Contract for the 200F

Mid-size enterprises and branch offices that run the FortiGate 200F as a primary perimeter device typically align their support contracts with 3-year procurement cycles. This term gives enough runway to justify the hardware investment and synchronizes support renewals with broader infrastructure refresh decisions. Organizations that handle vendor contracts annually tend to move to the 1-year term; those with a defined 5-year plan for this appliance may prefer the 5-year SKU. The 3-year sits in the middle as the practical default.

Activation and Delivery

This is a software entitlement. DataCenter360.ca delivers the license key electronically after order confirmation, usually within the same business day. Registration happens at support.fortinet.com, where you link the key to the FortiGate 200F serial number. The 3-year term starts from registration, not from the purchase date. The license is valid worldwide.

FortiCare Premium vs. a Bundle for the 200F

FC-10-F200F-247-02-36 adds 24×7 support and RMA. It does not include FortiGuard services. If the FortiGate 200F also needs intrusion prevention, web filtering, or advanced malware protection, the 3-year UTP bundle (FC-10-F200F-950-02-36) or Enterprise bundle (FC-10-F200F-809-02-36) pairs FortiCare Premium with those services. The standalone FortiCare SKU is the right choice when FortiGuard subscriptions are handled separately or when a procurement requires support coverage only.

Buying from DataCenter360.ca

As a Fortinet Select Partner and MSSP, DataCenter360.ca handles FortiGate 200F licensing for customers across Canada and internationally. The 3-year FortiCare Premium contract is processed directly through Fortinet’s licensing platform, and you receive a legitimate key with a verifiable purchase record. Our team is available for pre-sales questions about term selection, stacking FortiCare with FortiGuard, or comparing this to the bundle subscriptions. Electronic delivery means your order is ready without shipping delays, regardless of where your FortiGate 200F is deployed.

What response time does FortiCare Premium guarantee for critical issues on the 200F?
FortiCare Premium targets a 15-minute response time for P1 (critical-severity) cases. Support is available 24×7 by telephone and online. This is a significant improvement over Essential, which provides business-hours-only support with a 1-hour critical response target.
Does FC-10-F200F-247-02-36 include FortiGuard subscriptions?
No. This contract covers technical support and RMA only. FortiGuard threat intelligence services require a separate subscription or a bundle SKU such as FC-10-F200F-950-02-36 (UTP) or FC-10-F200F-809-02-36 (Enterprise).
How does the RMA process work for a FortiGate 200F under Premium?
Fortinet ships a replacement FortiGate 200F unit to you the next business day after an RMA case is approved, before you return the defective device. This advance replacement model minimizes downtime. The Elite tier shortens this to a 4-hour window, but next-business-day is standard for Premium.
Can I stack this FortiCare contract with an existing FortiGuard subscription?
Yes. FortiCare and FortiGuard are separate entitlements that coexist on the same device. If the FortiGate 200F already has an active FortiGuard subscription, adding this FortiCare Premium contract layers support coverage on top without conflict.
Is this SKU restricted to customers in Canada?
No. FC-10-F200F-247-02-36 is a worldwide license delivered electronically. DataCenter360.ca fulfills orders for organizations in any country, and no geographic restrictions apply to this subscription.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-200F

Product Type

Product Group

End of Order Date (EOO)

2026-03-01

Last Service Extension Date (LSED)

2030-03-01

End of Support Date (EOS)

2031-03-01

Product Family

FG-200 to FG-900

MPN

FC-10-F200F-247-02-36

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