Fortinet FortiGate 200F FortiCare Premium, 1-Year (FC-10-F200F-247-02-12)

SKU: FC-10-F200F-247-02-12

Original price was: CAD$1,899.25.Current price is: CAD$1,531.64.

Save:19%You save CAD$257.54
The FC-10-F200F-247-02-12 is a 1-year FortiCare Premium support subscription for the FortiGate 200F, covering 24×7 technical support, 1-hour critical-issue response, and advanced hardware replacement — delivered electronically to any country.
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Product description

Support infrastructure rarely gets attention until something breaks at 2 AM. The FC-10-F200F-247-02-12 ensures that when your FortiGate 200F hits a critical issue, Fortinet’s engineering team is a phone call away, not a business-hours ticket queue. This 1-year subscription activates FortiCare Premium on your appliance and keeps it covered for the full calendar year.

What FortiCare Premium Covers

The -247- service code designates FortiCare Premium, Fortinet’s mid-tier support offering. For the FortiGate 200F, this includes:

  • 24×7 telephone and portal access to Fortinet’s Technical Assistance Center (TAC)
  • 1-hour response time for Severity-1 critical issues
  • Advanced hardware replacement (next-business-day shipping to your location)
  • Firmware update entitlement and access to Fortinet’s support portal, knowledge base, and tools

FortiCare Premium does not activate FortiGuard threat intelligence services. IPS signatures, web filtering, antivirus definitions, and application control require a separate bundle subscription (UTP, ATP, or Enterprise). This subscription covers support and hardware warranty extension only.

FortiCare Support Tier Comparison

FortiCare Premium is the second tier in Fortinet’s support stack. This table shows where it sits relative to Essential and Elite:

Feature Essential Premium Elite
Critical-issue response time Next business day 1 hour 15 minutes
Telephone & portal support Business hours 24 × 7 24 × 7
Advanced hardware replacement
Priority/Next-Day RMA eligibility Add-on available
Firmware updates, tools & portal
Extended LTS support & Elite monitoring portal

Who Needs This Subscription

FortiCare Premium fits organizations where the FortiGate 200F is handling perimeter traffic for a distributed office, a mid-size enterprise site, or a data center edge connection. IT teams that maintain their own NOC benefit from having 24×7 Fortinet TAC access on standby, without needing the higher response speed of the Elite tier. It is also the right choice for sites where hardware replacement speed matters but same-day RMA is not an operational requirement.

Activation & Delivery

This is an electronic license. DataCenter360.ca delivers the registration key by email after payment clears, typically within one business day. Activation is through Fortinet’s support portal at support.fortinet.com, where you link the key to your FortiGate 200F serial number. The 1-year term starts on the activation date. No hardware is shipped.

One Service vs. a Full Bundle

If you also need FortiGuard threat intelligence, a bundle subscription such as FC-10-F200F-950-02-12 (UTP, 1-year) or FC-10-F200F-809-02-12 (Enterprise, 1-year) includes FortiCare Premium support plus FortiGuard services in a single SKU. Adding standalone FortiCare Premium on top of an active bundle would duplicate the support component. This SKU makes the most sense for hardware units that are supported without active FortiGuard bundle coverage, or for organizations that license FortiGuard through a separate arrangement.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP based in Ontario, serving customers across Canada and internationally. The FC-10-F200F-247-02-12 is stocked and fulfilled electronically, with no distributor lead time. If you’re deciding between a 1-year renewal now and locking in a 3-year or 5-year term, we can walk through the pricing options before you commit. Orders are processed promptly and most licenses are in your inbox within one business day.

Does FC-10-F200F-247-02-12 include FortiGuard security services?

No. This subscription covers Fortinet’s FortiCare Premium support only: 24×7 TAC access, 1-hour critical response, and advanced hardware replacement. FortiGuard services (IPS, web filtering, antivirus, application control, sandboxing) require a bundle subscription. If you need both, consider FC-10-F200F-950-02-12 (UTP) or FC-10-F200F-809-02-12 (Enterprise) for the same 1-year term.

Can I buy FortiCare Premium for any country?

Yes. Fortinet subscription licenses are region-agnostic and activate globally via the Fortinet Support Portal. DataCenter360.ca ships electronically to customers in any country. The license is tied to your appliance’s serial number, not to a geographic territory.

What happens if my FortiGate 200F fails during the coverage period?

With FortiCare Premium active, you are entitled to Fortinet’s advanced hardware replacement program. Fortinet ships a replacement unit next business day once the failure is confirmed. If you need faster turnaround, the Priority/Next-Day RMA add-on (FC-10-F200F-210-02-12) accelerates shipment. That add-on is available only on Premium or Elite tiers.

Should I renew annually or lock in a multi-year term?

Annual renewal keeps year-to-year flexibility, which suits environments where hardware refresh cycles are uncertain. The 3-year (FC-10-F200F-247-02-36) and 5-year (FC-10-F200F-247-02-60) terms typically offer a lower per-year cost and reduce the administrative burden of annual renewals. If the FortiGate 200F is in a stable, long-running deployment, a multi-year term is usually the better value.

How quickly do I receive the license key after ordering?

DataCenter360.ca typically delivers FortiCare subscription keys by email within one business day of payment confirmation. Activation is completed by the customer on support.fortinet.com using the FortiGate 200F serial number. If you have a time-sensitive renewal deadline, contact us in advance so we can prioritize fulfillment.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-200F

Product Type

Product Group

End of Order Date (EOO)

2026-03-01

Last Service Extension Date (LSED)

2030-03-01

End of Support Date (EOS)

2031-03-01

Product Family

FG-200 to FG-900

MPN

FC-10-F200F-247-02-12

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