Fortinet FortiGate 200F FortiCare Premium, 5-Year (FC-10-F200F-247-02-60)

SKU: FC-10-F200F-247-02-60

Original price was: CAD$9,496.23.Current price is: CAD$7,497.02.

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FC-10-F200F-247-02-60 delivers 5-year FortiCare Premium Support for the FortiGate 200F: 24×7 technical coverage, 15-minute critical response, and next-business-day advance RMA, with electronic delivery worldwide.
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Product description

The FortiGate 200F is deployed where throughput and reliability matter: campus distribution, mid-size enterprise perimeters, and branch uplinks that carry critical traffic. When an appliance at that level of responsibility runs without a support contract, the risk is exposure. FC-10-F200F-247-02-60 closes that gap with 5 years of FortiCare Premium, keeping the 200F fully supported through its operational life without the recurring overhead of annual renewals.

What FortiCare Premium Covers

FortiCare Premium is Fortinet’s 24×7 support tier, sitting between the business-hours Essential and the 4-hour-RMA Elite. For a FortiGate 200F under this contract, the entitlements are:

  • 24×7 telephone and web case access to Fortinet-certified support engineers
  • 15-minute response time on critical-severity (P1) incidents
  • Next-business-day advance hardware replacement under the RMA program
  • All FortiOS firmware updates for the 5-year term, including major releases and security patches
  • Fortinet Support Portal access for case management, documentation, and tools

FortiCare Support Tier Comparison

This product covers the Premium tier. Here is how the three FortiCare levels compare for the FortiGate family:

Feature Essential Premium Elite
Critical-issue response time 1 hour 15 minutes 15 minutes
24×7 telephone support
Hardware RMA (advance replacement) Next business day Next business day 4-hour
Priority RMA add-on eligible
Firmware updates, tools and portal
Extended LTS support and Elite monitoring portal

Who Deploys the 200F with a 5-Year Contract

The FortiGate 200F is a capital investment sized for a 5-year operational life in most enterprise environments. Aligning the FortiCare contract to the full hardware lifecycle simplifies procurement: one purchase covers support through the device’s useful life, with no renewal required until replacement. IT teams managing multi-year capex cycles, organizations that have already standardized on the 200F, and MSPs with long-term client agreements regularly choose the 5-year term for this reason.

Activation and Delivery

FC-10-F200F-247-02-60 is delivered electronically with no physical shipment. DataCenter360.ca processes the order and delivers the license key by email, generally within the same business day. You register the key at support.fortinet.com, link it to the FortiGate 200F serial number, and the 5-year term begins from registration. The license is valid for any country.

FortiCare Premium vs. a Bundle

This SKU covers support and RMA only. It does not activate FortiGuard intrusion prevention, antivirus, web filtering, or SD-WAN features that require an active subscription. Organizations running the FortiGate 200F with both FortiCare and FortiGuard active should look at the UTP bundle (FC-10-F200F-950-02-60) or Enterprise bundle (FC-10-F200F-809-02-60) at the same 5-year term, which include FortiCare Premium plus the full FortiGuard service stack in a single SKU.

Buying from DataCenter360.ca

DataCenter360.ca carries the full FortiGate 200F licensing catalog as a Fortinet Select Partner and authorized MSSP. Our team works regularly with enterprises and MSPs deploying FortiGate appliances in the 200F range and above, and can advise on term selection, stacking requirements, and the trade-off between standalone FortiCare and a full bundle. Orders are fulfilled electronically from our platform with a purchase record suitable for software asset tracking. We serve customers in Canada and internationally.

What is the RMA process for a FortiGate 200F under FortiCare Premium?
FortiCare Premium provides next-business-day advance replacement. Fortinet ships a replacement FortiGate 200F to your location before you return the defective unit. Open an RMA case through the Fortinet support portal and provide the serial number and fault description. The replacement ships based on the next-business-day SLA.
Does FC-10-F200F-247-02-60 include FortiGuard IPS or web filtering?
No. This is a FortiCare support contract only. It does not include any FortiGuard threat intelligence services. For IPS, web filtering, or other UTM services, you need a separate FortiGuard subscription or a bundle SKU such as FC-10-F200F-950-02-60 (UTP) or FC-10-F200F-809-02-60 (Enterprise).
When does the 5-year term start?
The term begins on the date you register the license key on support.fortinet.com. It does not start at the time of purchase. Register the key when the FortiGate 200F is placed in production to avoid consuming coverage during staging or storage.
Is there a difference in coverage between Essential, Premium, and Elite for the 200F?
Yes. Essential provides business-hours support and next-business-day RMA. Premium adds 24×7 support and a 15-minute critical response SLA. Elite further upgrades to 4-hour RMA and access to the Elite monitoring portal, which is available on the FortiGate family. This product covers the Premium tier.
Can this license be ordered by organizations outside Canada?
Yes. FC-10-F200F-247-02-60 is a worldwide software license. DataCenter360.ca delivers it electronically to customers in any country, and there are no geographic restrictions on FortiCare Premium subscriptions.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-200F

Product Type

Product Group

End of Order Date (EOO)

2026-03-01

Last Service Extension Date (LSED)

2030-03-01

End of Support Date (EOS)

2031-03-01

Product Family

FG-200 to FG-900

MPN

FC-10-F200F-247-02-60

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