Fortinet FortiGate 2200E Next Calendar Day Priority RMA, 1-Year (FC-10-F22HE-210-02-12)

A 2200E rarely sits idle at the network edge of a mid-size or large enterprise, which is exactly why an unplanned hardware failure needs a defined response time, not a best-effort promise. FC-10-F22HE-210-02-12 adds a 1-year Next Calendar Day Delivery Priority RMA to the FortiGate 2200E, replacing the standard return-and-replace process with advanced replacement shipped on a committed schedule.

What Next Calendar Day Delivery Priority RMA Covers

FC-10-F22HE-210-02-12 is a 1-year Priority RMA add-on for the FortiGate 2200E. It provides:

• Hardware shipment initiated by the next calendar day following Fortinet’s confirmation of the RMA request.
• Advanced replacement: Fortinet ships the replacement unit before receiving the failed device back.
• No onsite engineer included. Your team or a local IT resource performs the physical swap.
• Coverage runs for 1 year (12 months) from the activation date.
• Requires an active FortiCare Premium or FortiCare Elite base contract. Not available under FortiCare Essential.

FortiCare Support Tiers at a Glance

Priority RMA requires a Premium or Elite base contract on the FortiGate 2200E. The table below summarizes the FortiCare tiers so you can confirm eligibility before adding this service.

Who This Service Suits

A 2200E deployed as a data center or campus core firewall typically has redundancy built in, so a next-day hardware turnaround is often acceptable rather than a hard requirement. This tier fits an HA pair where the surviving unit keeps traffic flowing while the failed chassis is replaced, or a single-unit deployment where a short outage window is tolerable against the lower cost of the 4-hour tiers. Teams running annual FortiCare renewals also use the 1-year term to keep RMA coverage on the same cycle as their support contract, rather than paying for a longer term on hardware that may be reassessed at the next refresh.

Activation and Delivery

FC-10-F22HE-210-02-12 is an electronic license delivered within 0 to 1 business days of your order. Activate it in the Fortinet Support Portal against the FortiGate 2200E serial number. Coverage begins on activation and runs for 12 months. No physical media ships, and the service is available to buyers in any country, subject to FortiCare Premium or Elite already being in place.

One Service vs. a Full Bundle

This add-on governs hardware replacement timing only. It does not include FortiGuard security updates, IPS signatures, application control, or web filtering, which are licensed separately through the UTP or Enterprise bundle for the 2200E. If the unit already carries a 1-year FortiGuard bundle, renewing this RMA service at the same time keeps both licenses on a single expiration date and simplifies tracking. Without an active bundle, the firewall still passes traffic but runs without updated threat intelligence, so most 2200E deployments carry both.

Buying from DataCenter360.ca

DataCenter360.ca fulfills FortiGate 2200E RMA renewals electronically for organizations anywhere in the world, as an authorized Fortinet Select Partner. If your 2200E fleet has RMA and FortiCare terms expiring on different dates, send us the serial numbers and current expiry dates and we will map out a single consolidated renewal date going forward.