Fortinet FortiGate 2200E Next Calendar Day Priority RMA, 5-Year (FC-10-F22HE-210-02-60)

A support contract only protects uptime if the hardware behind it can actually get replaced fast. The FortiGate 2200E 5-Year Next Calendar Day Delivery Priority RMA Service (FC-10-F22HE-210-02-60) upgrades the standard next-business-day replacement included with FortiCare Premium and Elite to a guaranteed next-calendar-day courier delivery, for a full five years, on a FortiGate 2200E appliance. Delivered electronically worldwide, no hardware included.

What this service covers

Priority RMA (PRMA) is an add-on tier layered on top of an existing per-device FortiCare contract. This specific option, Next Calendar Day delivery, commits to shipping a replacement FortiGate 2200E by courier so it arrives the next calendar day, including weekends and holidays, once the exchange is confirmed and subject to the applicable country cutoff time. That is a meaningful step up from the standard next-business-day RMA baked into Premium and Elite support, which does not move on weekends. The five-year term locks the entitlement in for the life of a typical hardware refresh cycle, so it does not need re-quoting every renewal.

Who needs it

This add-on requires an active FortiCare Premium or FortiCare Elite contract on the same FortiGate 2200E; FortiCare Essential is not eligible for any Priority RMA option. It fits deployments where the 2200E sits in a data center or campus core role with limited tolerance for extended downtime, but where a full high-availability pair is not in place or a second unit is not cost-justified. Teams running true HA still benefit: faster replacement restores full redundancy sooner instead of running exposed on a single node.

Priority RMA options at a glance

Fortinet offers three courier-based Priority RMA tiers on top of Premium or Elite support, plus Secure RMA for environments that cannot return failed hardware. The table below summarizes the standard support levels this add-on builds on:

Beyond Next Calendar Day delivery, Fortinet also offers a 4-Hour courier option and a 4-Hour courier with on-site engineer option, both available for the FortiGate 2200E at 1, 3, and 5-year terms, for environments where even next-calendar-day is not fast enough.

Activation and delivery

The service is issued electronically and tied to the FortiGate 2200E’s serial number once the entitlement is registered against an active Premium or Elite support contract. Nothing physical ships at purchase; the courier commitment applies only when an RMA case is opened and the replacement is confirmed. Because it is a license, not hardware, delivery is instant and available to customers anywhere in the world.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner, and we can confirm the underlying FortiCare tier is active before this add-on is applied so the order is not held up at registration. If Next Calendar Day is not fast enough for the environment, we can also quote the 4-Hour courier and 4-Hour on-site options for the same appliance and term. Checkout is fully secured and the license issues electronically worldwide.