CAD$2,670.13 Original price was: CAD$2,670.13.CAD$2,176.74Current price is: CAD$2,176.74.
A FortiGate 2201E that goes down without a fast replacement path can stall an entire branch or data center edge. FC-10-F22E1-210-02-12 is the 1-Year Next Calendar Day Priority RMA add-on for the FortiGate 2201E: once the exchange is confirmed, Fortinet ships a replacement chassis by courier to arrive the next calendar day, including weekends and holidays, subject to the local country cutoff time. This service layers on top of an existing FortiCare Premium or FortiCare Elite contract; it does not replace either one.
Standard FortiCare Premium and Elite contracts already include next-business-day Advanced Replacement. Priority RMA shortens that window and removes the business-day restriction, so a failed FortiGate 2201E gets a courier-shipped replacement on a calendar-day basis rather than waiting out a weekend or holiday. The defective unit is returned afterward under the usual RMA process; Fortinet ships the replacement first (Advanced Replacement), not after receiving the failed hardware back.
| RMA Level | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
This tier of hardware sits at the network edge of larger sites: campus aggregation, data center perimeter, or a hub site with multiple branches depending on it. Teams running a single 2201E without a hot-standby HA pair are the most exposed to a weekend or overnight failure, since the standard next-business-day window can mean two or three extra days without a firewall. Priority RMA closes that gap. It also suits organizations with contractual uptime commitments to their own customers, where a Monday morning RMA shipment isn’t fast enough to satisfy an internal SLA.
This is a license SKU, not a physical part: DataCenter360.ca delivers the entitlement electronically, typically within one business day of order confirmation, to any country worldwide. The add-on registers against the FortiGate 2201E’s existing serial number and FortiCare Premium or Elite contract in the Fortinet support portal. There is no hardware shipment tied to the license itself; the courier delivery only happens if and when an RMA case is actually opened.
The 1-year term keeps the add-on aligned to an annual renewal cycle, which is the common choice when the FortiCare contract itself renews yearly. Multi-year terms (3-year, 5-year) are also available for the FortiGate 2201E and avoid a repeat purchase cycle, at a lower blended annual cost. Whichever term is chosen, Priority RMA is only additive: it requires an active FortiCare Premium or Elite contract underneath it, and does not stand in for either.
DataCenter360.ca is an authorized Fortinet Select Partner, and this license ships the same way anywhere in the world: electronically, with a formal Fortinet contract activated against your device. Order confirmation and license registration are handled the same business day in most cases, so there’s no lag between checkout and having the entitlement live in the portal.
No. Priority RMA is an add-on service; it requires an active FortiCare Premium or FortiCare Elite contract on the same FortiGate 2201E. FortiCare Essential customers are not eligible for Priority RMA add-ons.
Once a replacement is confirmed, Fortinet ships the Advanced Replacement unit by courier to arrive the following calendar day, including weekends and holidays, subject to the applicable country cutoff time. This is faster than the standard next-business-day RMA included with Premium/Elite support.
Yes. The subscription is delivered electronically and can be purchased for a FortiGate 2201E located in any country, though the actual RMA courier delivery speed depends on local courier coverage and country cutoff times — check Fortinet’s service availability page for country-specific details.
Next Calendar Day is courier delivery arriving the following calendar day. Four-Hour Courier and Four-Hour Courier with On-Site Engineer are faster, same-day options available for organizations that need a replacement (and optionally a technician) on-site within hours rather than a day.
Yes, as long as the device already carries FortiCare Premium or FortiCare Elite. The Priority RMA add-on can be purchased at any point during that support contract’s term and registered against the same serial number.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-2201E |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-1000 to FG-4000 |
| MPN | FC-10-F22E1-210-02-12 |
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