Fortinet FortiGate 2201E Priority RMA, Next-Day, 3-Year (FC-10-F22E1-210-02-36)

A FortiGate 2201E in production data center service can’t wait a week for a replacement chassis. The FortiGate 2201E 3-Year Next Calendar Day Delivery Priority RMA Service (FC-10-F22E1-210-02-36) upgrades the hardware replacement SLA on a 2201E to next-business-day advanced shipment for three years, ahead of any hardware fault. It requires an active FortiCare Premium or FortiCare Elite contract already covering the appliance and is delivered electronically worldwide, no hardware included.

What this service covers

Standard FortiCare support ships a replacement unit only after the failed unit is returned and inspected, a process that can leave a firewall down for days. This Priority RMA subscription changes the sequence: Fortinet ships an advance replacement for the FortiGate 2201E on the next calendar day once a hardware fault is confirmed, so the working spare arrives before the failed unit goes back. The service runs for three years from activation and covers hardware replacement logistics only, it does not include telephone support, firmware updates, or the FortiGuard security subscriptions that ride on a FortiCare or bundle contract.

Who needs Priority RMA on a 2201E

The FortiGate 2201E sits at the data center core, typically in a high-availability pair fronting large enterprise or service provider traffic. Even in an HA deployment, a second failure or an extended outage window on one unit is a real risk operations teams plan around. Priority RMA is the right add-on for sites without a spare 2201E on the shelf, for colocated or remote data centers where a slow standard RMA cycle means an on-site visit just to swap hardware, and for any environment where the internal SLA promises faster recovery than Fortinet’s base RMA terms provide.

Priority RMA vs. the FortiCare support tiers

Priority RMA is an add-on, not a support tier by itself, it rides on top of FortiCare Premium or FortiCare Elite. The table below shows how hardware replacement speed and support access change across the three FortiCare levels for the 2201E:

This SKU is the Priority RMA add-on itself, layered on an existing Premium or Elite contract on the 2201E; it is not a substitute for the underlying FortiCare agreement.

Activation and delivery

The subscription is issued electronically and registered to the specific FortiGate 2201E by serial number, with no hardware shipped as part of this order. Fortinet requires an active FortiCare Premium or FortiCare Elite contract on the same unit before this add-on can be applied. Once active, the next-calendar-day advance shipment terms apply for confirmed hardware faults for the full three-year term.

Buying from DataCenter360.ca

DataCenter360.ca issues genuine Fortinet subscriptions worldwide, and for a core appliance like the 2201E we can confirm the underlying FortiCare contract is in place before this add-on is ordered, so there’s no activation delay. Checkout is fully secured and licenses arrive electronically, no waiting on a courier.