Original price was: CAD$32,041.61.CAD$25,565.12Current price is: CAD$25,565.12.
Three years is the term most buyers land on for a FortiGate 2201E deployed at the network edge: long enough to skip an annual renewal cycle, short enough to still track hardware refresh planning. FC-10-F22E1-247-02-36 is exactly that: a 3-year FortiCare Premium subscription for one 2201E, entitlement only, no appliance included.
FortiCare Premium sits between Essential and Elite in Fortinet’s per-device support lineup. Once active on a FortiGate 2201E it turns on 24x7x365 technical support with telephone access to Fortinet’s global TAC network, firmware updates, and the Asset Management Portal for tracking the device’s entitlement. Critical issues carry a one-hour response commitment; non-critical tickets follow next-business-day response. Hardware failures fall under Standard RMA (Advanced Replacement), and the unit stays eligible for the optional Priority RMA or Secure RMA add-ons if a faster or more controlled replacement path is needed down the road.
This SKU activates the Premium tier. Here’s how it compares to Essential and Elite on a FortiGate device.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & Replace | Standard (Advanced Replacement) | Standard (Advanced Replacement) |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware, tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
The 2201E is built for datacenter and large-campus deployments, so it’s rarely a low-priority box on the network. Premium fits teams that need a firm technical support commitment, 24x7x365 access with a one-hour critical response, without paying for Elite’s 15-minute SLA or Extended LTS coverage. It’s the standard choice for enterprises and service providers running this appliance at a data center edge, internet perimeter, or core segment where downtime has a real cost but a 15-minute SLA isn’t a hard requirement.
FC-10-F22E1-247-02-36 ships nothing physically. After checkout, the entitlement is registered against the FortiGate 2201E’s serial number in the FortiCare portal, usually live within one business day. Because delivery is electronic, DataCenter360.ca can fulfill this order for organizations anywhere in the world, not only Canada. Three years locks the support window in one purchase, which keeps renewal admin to roughly a third of what an annual term would require over the same period.
FortiCare Premium covers support, not FortiGuard security content. It does not include antivirus, IPS, web filtering, or the other subscriptions bundled into a UTP or Enterprise package for the 2201E, those are licensed separately. If the device also needs those security services and you’d rather not stack line items, ask about bundling FortiCare with a UTP or Enterprise subscription instead of buying support standalone.
As an authorized Fortinet Select Partner, DataCenter360.ca applies this license directly against your FortiGate 2201E’s serial number, with electronic delivery that works the same whether you’re ordering from Toronto or Singapore. There’s nothing to ship and nothing to wait on beyond activation. If you’re mid-renewal and unsure whether 1-year, 3-year, or 5-year makes more sense for your budget cycle, reach out first and we’ll check it against your existing FortiCare record before you order.
24x7x365 technical support with telephone access, a one-hour response commitment on critical issues, next-business-day response on non-critical issues, firmware updates, Standard RMA (Advanced Replacement) hardware coverage, and eligibility for the optional Priority or Secure RMA add-ons.
Essential is next-business-day response with no telephone support and return-and-replace-only RMA. Elite tightens the critical-issue response to 15 minutes and adds Extended LTS support plus the Elite monitoring portal. Premium sits in between: 24x7x365 telephone support with a one-hour critical response, without Elite’s extended SLA and portal extras.
No. FC-10-F22E1-247-02-36 is a subscription license only. It activates FortiCare Premium support on a FortiGate 2201E you already own; it does not ship an appliance.
Delivery is fully electronic. The license is applied directly to the FortiGate 2201E’s serial number through the FortiCare portal, so DataCenter360.ca can process this order for customers anywhere in the world, not only Canada.
FortiCare Premium qualifies for the optional Priority RMA add-on, which shortens hardware replacement timelines, or Secure RMA if you need certified data destruction on failed drives. Both are sold as separate SKUs for the FortiGate 2201E and can be added alongside this subscription.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-2201E |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-1000 to FG-4000 |
| MPN | FC-10-F22E1-247-02-36 |
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