Original price was: CAD$53,402.69.CAD$42,608.53Current price is: CAD$42,608.53.
Support contracts for high-end datacenter firewalls rarely get simpler than this: FC-10-F22E1-247-02-60 buys five years of FortiCare Premium coverage for a single FortiGate 2201E, with the clock and the SLA locked in for the life of the term. No hardware ships with this SKU, only the entitlement that keeps the appliance supported, patched, and eligible for advanced replacement if it fails.
FortiCare Premium is Fortinet’s mid-tier per-device support plan, positioned between Essential and Elite. On a FortiGate 2201E it activates 24x7x365 technical support, telephone access to Fortinet’s global TAC network, firmware updates, and use of the Asset Management Portal for the device. Critical issues get a one-hour response commitment; non-critical issues follow a next-business-day response. Hardware failures are covered under Standard RMA (Advanced Replacement), and the device qualifies for the optional Priority RMA or Secure RMA add-ons if faster or more controlled replacement is needed later.
This SKU is the Premium tier. The table below summarizes how it stacks up against Essential and Elite for a FortiGate device.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & Replace | Standard (Advanced Replacement) | Standard (Advanced Replacement) |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware, tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
The 2201E is a datacenter-class NGFW, so most organizations running one already treat it as production-critical infrastructure. Premium fits teams that need a real technical support commitment (24x7x365, one-hour critical response) but do not require Elite’s 15-minute SLA or its Extended LTS coverage. It is the common baseline for enterprises and service providers protecting core network segments, data center edges, or internet perimeters with this appliance.
FC-10-F22E1-247-02-60 is a subscription license only, not a physical shipment. After purchase, the entitlement is applied to the FortiGate 2201E’s serial number in the FortiCare portal and typically activates within one business day. Because it is electronic delivery, DataCenter360.ca can process this order for organizations anywhere in the world, not only Canada. The five-year term covers the full support window in a single transaction, which avoids a renewal every twelve months.
FortiCare Premium is a support service, not a security subscription bundle. It does not include FortiGuard content services such as antivirus, IPS, or web filtering, those are licensed separately or through a UTP or Enterprise bundle for the 2201E. If you’re evaluating whether to step up to Elite for the tighter 15-minute critical response and the Elite monitoring portal, or whether you actually need a full security bundle instead of standalone support, our team can walk through the FortiGate 2201E’s licensing options with you before you order.
DataCenter360.ca processes this license as an authorized Fortinet Select Partner, with electronic delivery handled directly against your FortiGate 2201E’s serial number. Checkout is available worldwide since there is nothing to ship, and support activates fast enough that most customers see the entitlement live before their existing coverage lapses. If you’re not sure which term or tier fits your renewal cycle, reach out and we’ll confirm it against your existing FortiCare record first.
24x7x365 technical support with telephone access, a one-hour response commitment on critical issues, next-business-day response on non-critical issues, firmware updates, Standard RMA (Advanced Replacement) hardware coverage, and eligibility for the optional Priority or Secure RMA add-ons.
Essential is next-business-day response with no telephone support and return-and-replace-only RMA. Elite tightens the critical-issue response to 15 minutes and adds Extended LTS support plus the Elite monitoring portal. Premium sits in between: 24x7x365 telephone support with a one-hour critical response, but without Elite’s extended SLA and portal extras.
No. FC-10-F22E1-247-02-60 is a subscription license only. It activates FortiCare Premium support on a FortiGate 2201E you already own; it does not ship an appliance.
Delivery is fully electronic, the license is applied directly to the FortiGate 2201E’s serial number through the FortiCare portal. Because there is no physical shipment, DataCenter360.ca can fulfill this order for customers anywhere in the world.
Support and RMA eligibility under this contract expire at the end of the five-year term. Renew before expiry to avoid a coverage gap; DataCenter360.ca also stocks 1-year and 3-year FortiCare Premium terms for the FortiGate 2201E if a shorter renewal cycle fits better.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-2201E |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-1000 to FG-4000 |
| MPN | FC-10-F22E1-247-02-60 |
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