Original price was: CAD$2,670.13.CAD$2,176.74Current price is: CAD$2,176.74.
Skip the new-contract paperwork: a FortiGate-2201E already on FortiCare Premium can move straight to Elite-level response times with a single upgrade SKU. FC-10-F22E1-204-02-12 converts the existing Premium coverage on that chassis to FortiCare Elite for one year, pulling the critical-issue response window in from one hour to 15 minutes.
FC-10-F22E1-204-02-12 is a per-device upgrade license for the FortiGate-2201E, layered on top of an active FortiCare Premium subscription for that same unit. Once it’s activated, the device’s support tier steps up to Elite: critical-issue response tightens to 15 minutes, non-critical response drops to 2 business hours, and long-term-supported releases gain an 18-month extension to end-of-engineering-support. Elite also opens up the Proactive Device Insights portal, a FortiGate-specific monitoring view that surfaces configuration and health issues before they turn into tickets.
This SKU is the step up from Premium to the Elite column below.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & Replace Only | Standard RMA (Advanced Replacement) | Standard RMA (Advanced Replacement) |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Online tools, firmware & portal access | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
This fits teams running the FortiGate-2201E somewhere an hour of waiting on a support callback is too long: regulated traffic paths, always-on VPN concentrators, or a core position in the data center fabric where one appliance going quiet cascades into other outages. A 1-year term suits buyers who prefer to align the upgrade with an annual budget cycle or a Premium license that’s also renewing yearly. If the 2201E sits in a lab, a DR standby role, or a low-criticality segment, the standard Premium 1-hour SLA is often enough and the upgrade can wait.
This is a license upgrade, not new hardware, so nothing ships. DataCenter360.ca delivers the entitlement electronically, typically within one business day, and it registers against the FortiGate-2201E’s existing serial number in the FortiCare portal. Because it requires an active FortiCare Premium subscription on that same device to attach to, confirm the base Premium license (FC-10-F22E1-247-02-12 or an equivalent term) is current before ordering. Delivery is worldwide since there’s no physical shipment involved.
We stock the FortiGate-2201E FortiCare upgrade across all three terms, so a support-tier change doesn’t have to wait on a quote cycle. Orders go out the same day, and our team can verify the base Premium license is active on your serial before you commit to the Elite upgrade, avoiding a mismatch at activation. Get in touch if you’d rather line the term up with your existing FortiCare renewal date instead of buying at 1 year.
It upgrades a FortiGate-2201E from FortiCare Premium to FortiCare Elite support for 1 year, tightening critical-issue response to 15 minutes and adding the Elite device-insights portal.
Yes. This is an upgrade SKU, not a standalone support contract. It requires an active FortiCare Premium license on the same FortiGate-2201E to attach to.
Yes. Licensing is delivered electronically, so this upgrade can be purchased and activated for a FortiGate-2201E anywhere in the world, not just Canada.
Elite cuts critical-issue response from 1 hour to 15 minutes, adds an 18-month extended end-of-engineering-support window on LTS releases, and unlocks the Proactive Device Insights portal, which Premium and Essential don’t include.
1-year, 3-year, and 5-year terms are all in stock for the FortiGate-2201E Premium-to-Elite upgrade. This listing is the 1-year term.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-2201E |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-1000 to FG-4000 |
| MPN | FC-10-F22E1-204-02-12 |
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