Original price was: CAD$13,350.67.CAD$10,652.13Current price is: CAD$10,652.13.
A FortiGate-2201E already running FortiCare Premium doesn’t need a new contract to reach Elite-level support. This SKU converts the existing Premium coverage on that chassis to FortiCare Elite for a 5-year term, dropping the critical-issue response window from one hour to 15 minutes and adding the Elite device-insights portal on top of the support the appliance already has.
FC-10-F22E1-204-02-60 is a per-device upgrade license for the FortiGate-2201E, applied on top of an in-force FortiCare Premium subscription for the same unit. Once activated, the device’s support tier moves to Elite: critical-issue response tightens to 15 minutes, non-critical response moves to 2 business hours, and the End-of-Engineering-Support window extends by 18 months on long-term-supported releases. Elite also unlocks the Proactive Device Insights portal, a monitoring view built for FortiGate hardware that flags configuration and health issues before they become tickets.
This SKU is what takes a FortiGate-2201E from Premium to the Elite row below.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & Replace Only | Standard RMA (Advanced Replacement) | Standard RMA (Advanced Replacement) |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Online tools, firmware & portal access | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
Teams running the FortiGate-2201E as an edge or core firewall for a business that can’t absorb an hour of downtime waiting on a callback. A 15-minute response window matters most for organizations processing regulated traffic, running always-on VPN concentrators, or sitting in the middle of a data center fabric where one appliance outage cascades. If the 2201E is a lab, DR standby, or low-criticality segment, Premium’s 1-hour SLA is usually enough and this upgrade can wait.
This is a license upgrade, not new hardware. DataCenter360.ca delivers the entitlement electronically, typically within one business day of order, and it registers against the FortiGate-2201E’s existing serial number in the FortiCare portal. Because it requires an active FortiCare Premium subscription on that device to attach to, confirm the base Premium license (FC-10-F22E1-247-02-60 or an equivalent term) is current before ordering. Delivery is worldwide since there’s nothing physical to ship.
We keep FortiGate-2201E FortiCare upgrades in stock across all three terms so a support-tier change doesn’t wait on a quote cycle. Order goes out same day, and our team can confirm the base Premium license is active on your serial before you commit to the Elite upgrade, so there’s no mismatch at activation. Reach out if you’re not sure which term lines up with your current renewal date.
It upgrades a FortiGate-2201E from FortiCare Premium to FortiCare Elite support for 5 years, tightening critical-issue response to 15 minutes and adding the Elite device-insights portal.
Yes. This is an upgrade SKU, not a standalone support contract. It requires an active FortiCare Premium license on the same FortiGate-2201E to attach to.
Yes. Licensing is delivered electronically, so this upgrade can be purchased and activated for a FortiGate-2201E anywhere in the world, not just Canada.
Elite cuts critical-issue response from 1 hour to 15 minutes, adds an 18-month extended end-of-engineering-support window on LTS releases, and unlocks the Proactive Device Insights portal, which Premium and Essential don’t include.
1-year, 3-year, and 5-year terms are all in stock for the FortiGate-2201E Premium-to-Elite upgrade. This listing is the 5-year term.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-2201E |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-1000 to FG-4000 |
| MPN | FC-10-F22E1-204-02-60 |
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