Original price was: CAD$35,245.77.CAD$28,121.63Current price is: CAD$28,121.63.
A 2201E doesn’t sit in a lab rack somewhere; it’s usually the box carrying core firewall traffic for a data center or campus edge. FC-10-F22E1-212-02-36 is the 3-year term of Fortinet’s 4-Hour Hardware and Onsite Engineer Priority RMA add-on for the FortiGate 2201E, riding on top of an active FortiCare Premium or FortiCare Elite contract. Instead of waiting on next-business-day replacement hardware, this SKU commits Fortinet to a 4-hour dispatch of pre-configured hardware plus a field engineer to install it.
Once a fault is confirmed against the 2201E’s serial number, Fortinet ships replacement hardware and sends a certified engineer to the site to perform the physical swap, targeted at 4 hours from confirmed failure in eligible metro areas. FortiCare itself still handles firmware updates, TAC case management, and general support; this add-on only governs how fast the physical unit gets replaced when it fails. Running it on a 3-year term aligns the RMA coverage with a mid-life refresh cycle rather than committing to the full 5-year lifespan of the hardware or re-buying it every 12 months.
Fortinet gates RMA speed by the FortiCare tier underneath it. The table below shows where a 4-hour onsite dispatch sits against Essential and standard Premium coverage.
| Coverage | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
The 4-Hour Hardware and Onsite Engineer Priority RMA on this SKU is an add-on layered on Premium or Elite, not a standalone plan, so the 2201E needs one of those two active before this service can attach.
This tier suits teams running the 2201E as production data center or campus core infrastructure, where a multi-day part swap is not an option: financial institutions, healthcare networks, colocation tenants, and anyone bound by uptime SLAs. A 2201E in a lab, a low-traffic branch, or a well-redundant HA cluster with generous failover time can often get by on base Premium RMA without this add-on.
Delivery is electronic. After checkout, DataCenter360.ca emails the license certificate and activation steps, and the RMA add-on is applied against the FortiGate 2201E’s serial number in FortiCare within one business day. Because activation happens electronically, this service is available worldwide, not just Canada; Canada-only shipping applies to physical Fortinet hardware, not to this license.
RMA and FortiCare renewal SKUs like this one stay in stock with us rather than getting quoted through distribution, which is why checkout shows a live price instead of a request form. As a Fortinet Select Partner we can also verify your 2201E’s existing Premium or Elite prerequisite before you buy, so the add-on attaches without a support ticket back and forth after the fact.
It covers Fortinet dispatching pre-configured replacement hardware and a field engineer to physically install it within 4 hours of a confirmed critical failure, in eligible metro areas, for the full 3-year term of this SKU.
Yes. Licensing and activation are electronic and available worldwide. Only physical FortiGate hardware is restricted to Canada shipments from DataCenter360.ca.
Yes, this SKU is a Priority RMA add-on and requires an active FortiCare Premium or FortiCare Elite contract on the same FortiGate 2201E to attach and function.
The coverage and 4-hour response commitment are identical across terms; the 3-year term locks in the RMA add-on for a mid-life refresh window, longer than an annual renewal but without committing to the full 5-year appliance lifecycle.
Once Fortinet confirms the failure against the unit’s serial number, the target is a 4-hour dispatch of hardware plus an onsite engineer for the swap, faster than the next-business-day RMA under standard FortiCare.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-2201E |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-1000 to FG-4000 |
| MPN | FC-10-F22E1-212-02-36 |
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