Fortinet FortiGate 2600F Secure RMA Service, 3-Year (FC-10-F26HF-301-02-36)

Financial services, healthcare, and government deployments often carry a hard requirement: defective hardware never leaves the building intact. The FortiGate 2600F 3-Year Secure RMA Service (FC-10-F26HF-301-02-36) is built for exactly that constraint, covering a FortiGate 2600F appliance for 36 months with a replacement process that lets you retain the faulty unit on-site instead of returning it to Fortinet. It is a support add-on, not a bundle or hardware purchase, and it is delivered electronically to any country.

What Secure RMA covers

Fortinet products store configuration and security data on solid-state media that is not field-replaceable, so a standard RMA process normally requires shipping the failed unit back. Secure RMA removes that step. When a covered FortiGate 2600F fails, Fortinet ships a replacement and authorizes you to retain, destroy, or otherwise dispose of the original hardware on your own premises under your own data-handling controls, rather than returning it. This is the standard structure the FortiCare Technical Support and RMA Services program uses for organizations with strict data-residency or chain-of-custody requirements.

Secure RMA is an add-on to an existing FortiCare per-device support contract (Premium or Elite) on the FortiGate 2600F; it defines how the replacement hardware is handled once a support case confirms a device failure, and it runs alongside whatever RMA speed tier (next-calendar-day, four-hour courier, or four-hour with on-site engineer) is already in place on the device.

RMA and support levels on the FortiGate 2600F

Fortinet’s per-device support tiers determine base RMA handling and response time; Secure RMA layers on top to change how the defective unit itself is handled once a replacement ships:

Secure RMA availability and eligibility ride on top of a Premium or Elite advanced-replacement contract on the FortiGate 2600F; it does not change the response-time SLA shown above, only what happens to the faulty hardware.

Who needs this on a FortiGate 2600F

The FortiGate 2600F is a data center-class NGFW rated for 31 Gbps IPS and 27 Gbps NGFW throughput, so it typically sits in environments where physical hardware is already subject to compliance controls: banking infrastructure, healthcare data centers, government and defense networks, or any deployment governed by data-residency rules that prohibit returning storage-bearing equipment to a vendor. If your 2600F’s environment falls under PCI-DSS, HIPAA, or similar chain-of-custody obligations, Secure RMA closes the gap that a standard advanced-replacement RMA leaves open. Secure RMA service availability varies by country; confirm coverage for your location before relying on it for compliance purposes.

Activation and delivery

This is a subscription add-on, registered electronically to the serial number of a specific FortiGate 2600F that already carries an active Premium or Elite FortiCare contract. Nothing physical ships with this order. Once activated, the 36-month term covers the device for the length of the contract; renewal at expiry keeps the same non-return handling in place for future incidents.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner and processes Secure RMA licensing electronically for customers worldwide. If you are not sure whether your FortiGate 2600F’s current support contract qualifies for the Secure RMA add-on, reach out before ordering and we will confirm eligibility against your existing FortiCare coverage.