Fortinet FortiGate 2600F-DC 4-Hour Hardware + Onsite RMA, 3-Year (FC-10-FD26F-212-02-36)

SKU: FC-10-FD26F-212-02-36

Original price was: CAD$69,786.43.Current price is: CAD$55,680.66.

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FC-10-FD26F-212-02-36 provides a 3-year 4-Hour Hardware Delivery with On-Site Engineer Priority RMA subscription for the FortiGate 2600F-DC data center firewall. An engineer arrives on-site, racks and cables the replacement unit, and removes the defective hardware. Requires an active FortiCare Premium or FortiCare Elite contract.
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Product description

When you are running a FortiGate 2600F-DC in a data center stack, any unplanned hardware failure has a blast radius that extends far beyond the device itself. This 3-year Priority RMA subscription — SKU FC-10-FD26F-212-02-36 — ensures Fortinet dispatches a replacement unit AND a qualified on-site engineer within four hours of exchange confirmation. The engineer racks and cables the appliance, connects the cabling, and departs with the defective unit. That is not just fast; it is the closest thing to hands-free recovery available for this platform.

What This Service Covers

FC-10-FD26F-212-02-36 is a standalone 4-Hour Courier + On-Site Engineer Priority RMA add-on for the FortiGate 2600F-DC. It sits on top of your FortiCare Premium or FortiCare Elite contract (required) and upgrades the standard next-business-day advanced replacement to a 4-hour on-site response. Coverage spans 24 hours a day, 7 days a week, 365 days a year, including weekends and public holidays. The 3-year (36-month) term aligns easily with hardware lifecycle planning for a platform in its prime.

The FortiGate 2600F-DC is the DC-power variant of Fortinet’s high-density hyperscale firewall, built for carrier-grade and data center environments that run on -48 VDC infrastructure. Key platform facts:

  • Form factor: 2RU rack-mount
  • Interfaces: 16x 10GE/GE RJ45, 16x 25GE SFP28/10GE SFP+/GE SFP, 4x 100GE QSFP28/40GE QSFP+, 2x 10GE SFP+ HA slots
  • Firewall throughput: up to 198 Gbps (1518-byte)
  • IPS throughput: 31 Gbps; NGFW throughput: 27 Gbps; Threat Protection: 25 Gbps
  • Concurrent sessions: 24 million (40 million with Hyperscale Firewall License)
  • Power supply: -48 VDC to -60 VDC

Who Needs This Service

This contract is sized for organizations where the 2600F-DC is a spine or perimeter device — telcos, large enterprises, managed security providers, and co-location operators. If the appliance fails and a replacement is still in transit the next morning, you have already breached SLA. The 4-hour on-site tier removes that risk. It is also the right choice when your data center team does not have spare Fortinet-certified hands available to perform an emergency racking — the Fortinet engineer handles that as part of the service delivery.

Activation and Delivery

This is an electronic subscription. After order confirmation, DataCenter360.ca delivers your FortiCare contract key by email, typically within 0 to 1 business days. You register the key against the serial number of your FortiGate 2600F-DC through the Fortinet Support Portal (support.fortinet.com), and coverage activates immediately. No hardware is shipped at activation; physical logistics only happen if an RMA event occurs during the 3-year term.

FortiCare RMA Service Tiers at a Glance

FC-10-FD26F-212-02-36 is a Priority RMA add-on, not a standalone support contract. The table below shows what the three FortiCare support tiers include and where the Priority RMA add-on fits:

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

This SKU is the Priority RMA add-on (4-hour courier + on-site engineer) that pairs with Premium or Elite. Essential contracts are not eligible for this tier.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner serving organizations worldwide with electronic license delivery. Ordering FC-10-FD26F-212-02-36 here means your contract key arrives directly from a Fortinet-credentialed partner, with no intermediary delays. If your team is managing multiple FortiGate 2600F-DC units or needs a multi-device support strategy, our team can help structure the right support coverage across the entire deployment. Reach out through the quote form or order directly online.

Does FC-10-FD26F-212-02-36 include a FortiCare support contract?

No. This SKU is a Priority RMA add-on only. It must be paired with an active FortiCare Premium or FortiCare Elite per-device contract on the same FortiGate 2600F-DC. If you do not already have one, FC-10-FD26F-247-02-36 (FortiCare Premium, 3-year) is the companion contract.

What does the on-site engineer actually do during a 4-hour RMA event?

Fortinet dispatches both a replacement unit by courier and a certified field engineer. The engineer arrives on-site, racks and cables the replacement appliance according to the existing configuration, and departs with the defective unit if requested. Your team does not need to perform the physical swap.

Is this service available worldwide?

Coverage availability is location-dependent. Fortinet publishes a service-availability page that shows which Priority RMA tiers (including 4-hour on-site) are available by country. Confirm availability for your data center location through the Fortinet support portal or your partner before purchasing.

Can I add this RMA tier mid-contract, after my hardware was already deployed?

Yes. Priority RMA add-ons can generally be purchased at any point during an active FortiCare Premium or Elite contract term, as long as the underlying support contract remains current. Contact DataCenter360.ca if you need to align the RMA add-on term with an existing support renewal cycle.

What is the difference between the 1-year, 3-year, and 5-year versions of this RMA service?

The service level is identical across all three terms — 4-hour hardware delivery with an on-site engineer, 24x7x365. The difference is only in term length and total cost. Buying a 3-year or 5-year term in a single purchase typically reduces per-year cost compared to annual renewals and ensures continuous coverage without gaps at renewal time.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-2600F-DC

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-1000 to FG-4000

MPN

FC-10-FD26F-212-02-36

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