Fortinet FortiGate 2600F-DC 4-Hour Priority RMA Service, 3-Year (FC-10-FD26F-211-02-36)

SKU: FC-10-FD26F-211-02-36

Original price was: CAD$38,065.32.Current price is: CAD$30,371.28.

Save:20%You save CAD$5444.49
FC-10-FD26F-211-02-36 is a 3-year 4-Hour Hardware Delivery Priority RMA subscription for the FortiGate 2600F-DC data center firewall. Requires FortiCare Premium or FortiCare Elite base support. Best suited for data center teams that need guaranteed fast hardware replacement to protect uptime.
  In Stock   Free & Fast e-Delivery (0–1 Business Days)
Fortinet Select Partner
  Licensing available worldwide — delivered electronically to any country
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Product description

When a FortiGate 2600F-DC appliance fails in a live data center, every hour offline has a cost. The FC-10-FD26F-211-02-36 covers that risk with a 3-year 4-Hour Hardware Delivery Priority RMA subscription: if the unit fails and the issue can’t be resolved remotely, Fortinet ships a replacement unit within 4 hours so your team can restore operations the same day. This service requires an active FortiCare Premium or FortiCare Elite base support contract on the same device.

What the 4-Hour Priority RMA covers

Priority RMA is an add-on to FortiCare Premium or Elite. It upgrades the standard advanced replacement timeline to a 4-hour hardware delivery commitment. Fortinet maintains regional parts depots to honour this SLA. Coverage spans the full 3-year subscription period, with no renewal gaps as long as the contract stays active.

  • 4-hour hardware delivery for failed FortiGate 2600F-DC units
  • Advanced replacement (Fortinet ships first, return follows)
  • Available as an add-on alongside FortiCare Premium or Elite
  • Covers the full 36-month term continuously
  • Electronic delivery of the license key; hardware swap is on-site

FortiCare support levels and RMA comparison

Priority RMA is only available to FortiCare Premium and Elite subscribers. The table below summarizes how hardware replacement and support response differ across the three FortiCare tiers for the FortiGate 2600F-DC.

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who needs this service

The FortiGate 2600F-DC is a carrier-grade and enterprise data center platform. It runs perimeter security, east-west traffic inspection, and threat prevention for environments where continuous availability is non-negotiable. Organizations that operate 24/7 production data centers, financial infrastructure, or large campuses often treat hardware replacement speed as part of their business continuity plan. A 3-year term matches typical hardware refresh cycles and eliminates annual renewal overhead.

Activation and delivery

After purchase, DataCenter360.ca delivers the license key electronically within 0 to 1 business days. The key is activated in the Fortinet Support Portal under the existing FortiCare Premium or Elite contract for the same serial number. Once the RMA add-on is active, the 4-hour delivery SLA applies immediately for any qualifying hardware failure during the subscription period.

Comparing terms

The 4-Hour Priority RMA for the FortiGate 2600F-DC is available in 1-year, 3-year, and 5-year terms. The 3-year SKU (this listing) offers a fixed cost across 36 months with no annual re-order. If you are mid-cycle on existing support or need to align renewal dates, the 1-year option gives more flexibility, while the 5-year locks in protection for the full appliance lifecycle.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner serving data center and enterprise networks across Canada and globally for electronic services. Orders are fulfilled electronically with no shipping required. The license registers directly to your Fortinet Support Portal account, and DataCenter360.ca support is available if you need help linking the contract to your existing entitlements.

Does this RMA service work without FortiCare Premium or Elite?
No. The 4-Hour Priority RMA (FC-10-FD26F-211-02-36) is strictly an add-on. It requires an active FortiCare Premium or FortiCare Elite contract on the same FortiGate 2600F-DC serial number. Without one of those base contracts, the RMA add-on cannot be activated.

What does “4-hour hardware delivery” mean in practice?
Once Fortinet’s technical support confirms a hardware failure that cannot be resolved remotely, they dispatch a replacement unit from a regional depot. The 4-hour commitment refers to the delivery window from that dispatch confirmation, not from the time you open the case. Availability depends on regional depot coverage at your location.

Is this service available outside Canada?
The license itself is available worldwide and is delivered electronically. Hardware RMA depot coverage depends on Fortinet’s regional logistics network. Confirm depot availability in your country with Fortinet or DataCenter360.ca before purchasing if location is critical.

Can I start with a 1-year contract and upgrade to 3 years later?
Yes. Fortinet allows stacking or renewing support contracts. If you already have the 1-year Priority RMA active (FC-10-FD26F-211-02-12), you can add a subsequent 3-year term when it expires. You can also purchase the 3-year SKU now if you want to lock in 36 months from the start.

How does the 4-Hour Priority RMA compare to FortiCare Elite’s response time?
FortiCare Elite provides a 15-minute critical-issue response SLA and advanced replacement as part of the base tier. The Priority RMA add-on is what secures the 4-hour hardware delivery commitment on top of that. For Elite subscribers, adding Priority RMA ensures hardware is moving within 4 hours once a failure is confirmed, rather than depending solely on standard advanced replacement timelines.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-2600F-DC

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-1000 to FG-4000

MPN

FC-10-FD26F-211-02-36

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