Fortinet FortiGate 2600F-DC 4-Hour Priority RMA, 1-Year (FC-10-FD26F-211-02-12)

The FortiGate 2600F-DC is a high-throughput data center firewall designed for environments that cannot afford hours of downtime waiting for replacement hardware. FC-10-FD26F-211-02-12 directly addresses that exposure: it adds the 4-Hour Hardware Delivery Priority RMA service to the 2600F-DC for a full year, committing Fortinet to dispatch a replacement unit via courier so it arrives within four hours of a confirmed exchange request, including weekends and holidays.

What This Service Covers

The -211- code represents the Four-Hour Courier Priority RMA add-on. Unlike standard next-business-day RMA included with FortiCare Premium, this tier sends a courier directly to your site with the replacement appliance in hand within four hours of exchange confirmation. The service requires an active FortiCare Premium or FortiCare Elite base contract on the same device — it is an add-on, not a standalone support plan.

• Courier delivers replacement FortiGate 2600F-DC hardware within four hours of confirmed exchange
• Coverage extends to weekends and holidays, not just business days
• Requires FortiCare Premium or FortiCare Elite as the underlying support contract
• 1-year term; add-on is renewed alongside the base FortiCare contract
• Subscription license only — no additional hardware purchase required

FortiCare Support Tiers and RMA Options

To add the 4-Hour Priority RMA, your FortiGate 2600F-DC must already be covered by FortiCare Premium or Elite. Essential tier customers are not eligible for Priority RMA add-ons. The table below summarizes the base support levels and their RMA eligibility.

Who Needs 4-Hour Priority RMA

Standard next-business-day RMA covers most deployments, but data centers running active-passive clusters, financial institutions, and service providers operating under strict SLAs often need faster hardware recovery. If a failed 2600F-DC in a production cluster must be back online the same day to restore full redundancy, four-hour courier delivery closes that gap. This service is particularly well-suited to co-location facilities, carrier-grade environments, and any site where the cost of extended downtime exceeds the annual fee for the add-on.

Activation and Delivery

After purchase, Fortinet activates the Priority RMA entitlement on the registered serial number of your FortiGate 2600F-DC. No physical shipment is made at purchase — activation is electronic and processed within one business day. The RMA entitlement then appears in your Fortinet support portal, where you can initiate an exchange request if a hardware failure occurs. DataCenter360.ca delivers the license electronically to customers worldwide.

Choosing the Right Term

FC-10-FD26F-211-02-12 is the 1-year version of this add-on. If you plan to keep the 2600F-DC in production for longer, the 3-year (FC-10-FD26F-211-02-36) and 5-year (FC-10-FD26F-211-02-60) terms reduce administrative overhead and lock in pricing. All three terms provide identical coverage — only the duration changes.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner serving enterprise customers across Canada and licensing customers worldwide. The 4-Hour Priority RMA add-on for the FortiGate 2600F-DC ships as an electronic license, so there are no import considerations regardless of where your equipment is installed. If you need to bundle this with FortiCare Premium or compare multi-year pricing, contact us through the quote form and we will put together a consolidated renewal package.