Fortinet FortiGate 2600F-DC 4-Hour Priority RMA, 5-Year (FC-10-FD26F-211-02-60)

When a FortiGate 2600F-DC fails in a production data center, every hour without hardware matters. The FC-10-FD26F-211-02-60 locks in five years of 4-Hour Hardware Delivery Priority RMA for this appliance, meaning a replacement unit ships to your site within four hours of an approved case, rather than waiting for standard return-and-replace cycles. This service is an add-on that requires active FortiCare Premium or FortiCare Elite on the same device.

What This Service Covers

The 4-Hour Hardware Delivery Priority RMA provides expedited hardware replacement for the FortiGate 2600F-DC in the event of a confirmed hardware fault. Under this plan, Fortinet dispatches a replacement appliance to your registered site address within four hours of the RMA request being approved. This is paired with the full suite of technical support included in FortiCare Premium or Elite (whichever the device already carries), including around-the-clock telephone support and critical-issue response.

Key details:

• Hardware replacement dispatched within 4 hours of RMA approval
• Applies to the FortiGate 2600F-DC (DC power variant of the 2600F series)
• Requires concurrent FortiCare Premium or FortiCare Elite subscription on the same serial number
• 5-year coverage period aligned to the device lifecycle
• Service code 211 = 4-Hour Hardware Delivery (no on-site engineer)

FortiCare Support Tiers and RMA at a Glance

The 4-Hour Priority RMA add-on is available as an upgrade to FortiCare Premium or Elite. Here is how the three FortiCare tiers compare on hardware and response:

Who Needs This Service

The FortiGate 2600F-DC is a high-throughput appliance designed for large enterprise networks, co-location facilities, and internet exchange points. Organizations that deploy it in mission-critical roles — where firewall downtime translates directly to lost revenue or SLA penalties — benefit most from the 4-hour hardware delivery guarantee. Examples include financial institutions, cloud service providers, and large managed security service providers running 2600F-DC units as the perimeter edge.

The 5-year term also suits environments that plan hardware refresh cycles on a 5-year schedule, keeping coverage continuous without annual renewals.

Activation and Delivery

This is a software subscription delivered electronically. After purchase, DataCenter360.ca delivers the license registration details by email within 0 to 1 business day. The service is registered against the FortiGate 2600F-DC’s serial number via the Fortinet Support Portal. Once activated, the Priority RMA coverage is active globally, because the hardware dispatch originates from Fortinet’s regional parts depots.

This Service vs. the Full FortiCare Bundle

FC-10-FD26F-211-02-60 is a standalone RMA add-on, not a complete support subscription. If the FortiGate 2600F-DC does not already have FortiCare Premium or Elite, that subscription must be in place first. For teams that want to consolidate support and RMA into a single contract, FortiCare Premium (FC-10-FD26F-247-02-60) provides the full support tier, and this RMA product then layers on top. For the fastest possible hardware response combined with 15-minute critical-issue SLA, pair this with FortiCare Elite.

Buying From DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner with direct access to Fortinet licensing for enterprise appliances including the 2600F-DC. The 5-year RMA add-on is available at a discount from the list price, with e-delivery in 0 to 1 business days after order. Volume deployments covering multiple serial numbers or sites are common for this product — contact us for pricing on multi-unit RMA agreements.