Fortinet FortiGate 30E FortiCare Elite, 1-Year (FC-10-0030E-284-02-12)

SKU: FC-10-0030E-284-02-12

Original price was: CAD$198.54.Current price is: CAD$186.13.

Save:6%You save CAD$8.69
The FC-10-0030E-284-02-12 is a 1-Year FortiCare Elite subscription for the FortiGate 30E, providing Fortinet’s top-tier support: 1-hour critical-issue response, Priority RMA, and Elite Monitoring Portal. Available worldwide, delivered electronically.
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Product description

Support contracts can feel like an afterthought until the day you need one. If your FortiGate 30E is protecting a remote office or small business with no on-site firewall expertise, FortiCare Elite gives Fortinet’s highest service tier at a price point that still makes sense for a 30E deployment. The FC-10-0030E-284-02-12 covers one year of Elite support from your activation date.

What FortiCare Elite covers

This subscription is a standalone FortiCare service, running on top of whatever firmware and licenses are already on the 30E. FortiCare Elite is Fortinet’s top support tier, and its defining feature is the critical-issue response window: 1 hour, 24 hours a day, 7 days a week. Below is how the three tiers compare:

Feature Essential Premium Elite
Critical-issue response Next business day 4 hours (24×7) 1 hour (24×7)
Telephone support
Hardware replacement RMA
Priority/Next-Day RMA
Firmware, security advisories & portal
Extended LTS support & Elite monitoring portal

FortiCare Elite applies to this FortiGate 30E specifically, matched to your device serial number at activation.

Who buys this

Customers purchasing FC-10-0030E-284-02-12 typically run the 30E in a location where downtime carries a real cost — a retail branch, a medical office, or a small site where losing internet or VPN access means work stops. The 1-hour SLA combined with Priority RMA means Fortinet can ship a replacement unit overnight if hardware fails, rather than waiting for standard return processing.

Activation and delivery

This is an electronic delivery. After purchase, DataCenter360.ca sends the license key to your order email, normally within 0 to 1 business days. Register the key in the FortiGate’s license section or via support.fortinet.com, and the plan activates immediately against the device serial number.

Standalone FortiCare vs a bundle

If you are starting fresh rather than renewing an existing 30E contract, compare the standalone Elite subscription against a UTP bundle. The FC-10-0030E-950-02-12 (UTP) rolls FortiGuard security services together with FortiCare Premium and often works out to better total cost if you are buying security subscriptions anyway. FortiCare Elite as a standalone is the right choice for users who already have security covered and specifically want to raise the support SLA.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner based in Canada, authorized to sell and support the complete Fortinet license catalog. The FC-10-0030E-284-02-12 is stocked for immediate worldwide electronic delivery. Orders typically process within one business day and the key arrives directly to your email. For multi-unit or multi-year purchasing, contact us for a quote aligned to your renewal schedule.

Do I need FortiCare Premium first to purchase Elite?
No. FC-10-0030E-284-02-12 is a standalone Elite subscription. It does not require an active FortiCare Premium contract. The upgrade version (FC-10-0030E-204-02-12) does require an existing Premium plan, but this standalone Elite does not.

Can I get FortiCare Elite on the FortiGate 30E even though it is an older model?
Yes. FortiCare Elite support is available for the FortiGate 30E within its supported lifecycle. Fortinet will honor the Elite SLAs for as long as the 30E is within its support window. If the model has reached end-of-support, Fortinet may restrict new contract registrations — confirm via the FortiCare portal when activating.

What is Priority RMA and how does it work at the Elite tier?
Priority RMA (also called Next-Day or Advanced RMA) means Fortinet ships a replacement unit before receiving your defective one back. Standard RMA requires you to return the unit first, which can take a week or more end-to-end. Priority RMA is enabled by default at the Elite tier and does not require a separate add-on purchase.

Is this subscription available for delivery outside Canada?
Yes. FortiCare Elite is a software license delivered electronically, so there are no shipping restrictions. DataCenter360.ca delivers the license key by email to customers worldwide.

What is the difference between FortiCare Elite and a UTP or Enterprise bundle?
FortiCare Elite is a support-tier subscription only. It does not include FortiGuard security services such as IPS, URL filtering, or AntiVirus. A UTP or Enterprise bundle combines FortiCare Premium with FortiGuard security services in a single SKU. If you need both support and security services, compare bundle pricing against buying them separately before deciding.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-30E

Product Type

Product Group

End of Order Date (EOO)

2022-03-31

Last Service Extension Date (LSED)

2026-03-31

End of Support Date (EOS)

2027-03-31

Product Family

FG-10 to FG-100

MPN

FC-10-0030E-284-02-12

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