CAD$198.54 Original price was: CAD$198.54.CAD$186.13Current price is: CAD$186.13.
Support contracts can feel like an afterthought until the day you need one. If your FortiGate 30E is protecting a remote office or small business with no on-site firewall expertise, FortiCare Elite gives Fortinet’s highest service tier at a price point that still makes sense for a 30E deployment. The FC-10-0030E-284-02-12 covers one year of Elite support from your activation date.
This subscription is a standalone FortiCare service, running on top of whatever firmware and licenses are already on the 30E. FortiCare Elite is Fortinet’s top support tier, and its defining feature is the critical-issue response window: 1 hour, 24 hours a day, 7 days a week. Below is how the three tiers compare:
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 4 hours (24×7) | 1 hour (24×7) |
| Telephone support | — | ✓ | ✓ |
| Hardware replacement RMA | — | ✓ | ✓ |
| Priority/Next-Day RMA | — | — | ✓ |
| Firmware, security advisories & portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
FortiCare Elite applies to this FortiGate 30E specifically, matched to your device serial number at activation.
Customers purchasing FC-10-0030E-284-02-12 typically run the 30E in a location where downtime carries a real cost — a retail branch, a medical office, or a small site where losing internet or VPN access means work stops. The 1-hour SLA combined with Priority RMA means Fortinet can ship a replacement unit overnight if hardware fails, rather than waiting for standard return processing.
This is an electronic delivery. After purchase, DataCenter360.ca sends the license key to your order email, normally within 0 to 1 business days. Register the key in the FortiGate’s license section or via support.fortinet.com, and the plan activates immediately against the device serial number.
If you are starting fresh rather than renewing an existing 30E contract, compare the standalone Elite subscription against a UTP bundle. The FC-10-0030E-950-02-12 (UTP) rolls FortiGuard security services together with FortiCare Premium and often works out to better total cost if you are buying security subscriptions anyway. FortiCare Elite as a standalone is the right choice for users who already have security covered and specifically want to raise the support SLA.
DataCenter360.ca is a Fortinet Select Partner based in Canada, authorized to sell and support the complete Fortinet license catalog. The FC-10-0030E-284-02-12 is stocked for immediate worldwide electronic delivery. Orders typically process within one business day and the key arrives directly to your email. For multi-unit or multi-year purchasing, contact us for a quote aligned to your renewal schedule.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-30E |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | 2022-03-31 |
| Last Service Extension Date (LSED) | 2026-03-31 |
| End of Support Date (EOS) | 2027-03-31 |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-0030E-284-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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