Fortinet FortiGate 400E-BYPASS FortiCare Premium, 3-Year (FC-10-F4HBE-247-02-36)

Three years aligns well with a typical hardware refresh or lease cycle, and a single 3-year FortiCare Premium purchase for the FG-400E-BYPASS avoids two separate renewal events while keeping the support current for the full period. FC-10-F4HBE-247-02-36 delivers that coverage at a per-year cost lower than three stacked annual subscriptions.

What FortiCare Premium covers

FortiCare Premium is Fortinet’s mid-tier per-device support plan, sitting above Essential and below Elite. For the FortiGate 400E-BYPASS it provides:

• 24x7x365 telephone and web support with a one-hour SLA for P1 (critical outage) issues.
• Advanced hardware replacement — Fortinet ships a replacement before receiving the failed unit, limiting downtime.
• Firmware updates and security patches throughout the three-year term.
• Asset Management Portal access for case tracking and entitlement visibility.
• Priority RMA eligibility — FC-10-F4HBE-210-02-36 can be added separately to get 4-hour or next-business-day expedited hardware dispatch.

Who this is for

The FortiGate 400E-BYPASS is the inline-bypass variant of Fortinet’s 400E series, offering hardware bypass ports that keep traffic moving on protected segments if the appliance reboots or fails. It is a common fixture in carrier-grade environments, financial data paths, and data-center edge positions where a full traffic stoppage is a worse outcome than a brief unprotected pass-through. Security operations teams managing the device in those roles generally cannot accept the next-business-day web-only response window of FortiCare Essential for a critical-path appliance. FortiCare Premium addresses that gap without the added cost of the Elite tier.

Activation and delivery

This is a software subscription with no physical shipment. DataCenter360.ca delivers the license key electronically within one business day of order confirmation. Activate it at support.fortinet.com by linking it to the target device serial number; coverage starts from that date for the full three-year term, regardless of where the device is located.

FortiCare tier comparison

FC-10-F4HBE-247-02-36 is a FortiCare Premium subscription. Here is how the three tiers compare.

FortiCare alone vs a full FortiGuard bundle

FC-10-F4HBE-247-02-36 covers device support only. FortiGuard threat-intelligence services — IPS signatures, antivirus, application control, web filtering — are not included. If the FG-400E-BYPASS also needs active threat protection, a UTP bundle (FC-10-F4HBE-950-02-36) or Enterprise bundle (FC-10-F4HBE-809-02-36) packages FortiCare Premium together with the full FortiGuard subscription stack for a lower combined cost than buying each separately.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner with MSSP authorization. All licensing goes through Fortinet’s official partner channel, which means your device registration is clean, support entitlements activate without friction, and your hardware warranty remains intact. The FC-10-F4HBE-247-02-36 is listed at the current authorized-partner rate; reach out for volume pricing if you are covering multiple devices.