Original price was: CAD$1,626.50.CAD$1,311.69Current price is: CAD$1,311.69.
The FC-10-0400F-301-02-12 subscription provides FortiCare Secure RMA for the FortiGate 400F for one year. When hardware fails, a Fortinet-certified technician arrives on-site next business day with a replacement unit; the failed unit is collected, documented, and securely destroyed — maintaining chain-of-custody compliance required by regulated industries.
This service applies exclusively to the FortiGate 400F (SKU root 0400F). Multi-year options: FC-10-0400F-301-02-36 (3-Year), FC-10-0400F-301-02-60 (5-Year).
Secure RMA provides on-site next-business-day hardware replacement with secure disposal of the failed unit. Unlike standard RMA (which ships hardware back to Fortinet), Secure RMA ensures the failed FortiGate 400F is handled entirely on-site under a documented chain-of-custody — required by compliance frameworks like PCI-DSS and HIPAA.
No. Service code 301 is an add-on to FortiCare. You need an active FortiCare support contract (FortiCare Premium FC-10-0400F-247-02-12 or equivalent) for TAC support and software updates. The 301 add-on exclusively covers the secure on-site replacement benefit.
Yes — DataCenter360.ca delivers the subscription entitlement worldwide. On-site service is fulfilled through Fortinet’s regional partner network at the customer’s location.
If your FortiGate 400F is early in its deployment lifecycle, the 3-year (FC-10-0400F-301-02-36) or 5-year (FC-10-0400F-301-02-60) terms reduce renewal overhead and lock in pricing. The 1-year term offers flexibility for budget cycles or shorter-duration deployments.
Fortinet targets next-business-day on-site arrival after a hardware failure is confirmed with TAC. Actual response times depend on technician availability in your region and case escalation procedures.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-400F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-200 to FG-900 |
| MPN | FC-10-0400F-301-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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