FortiGate 400F – 5-Year FortiCare Secure RMA Service (FC-10-0400F-301-02-60)

SKU: FC-10-0400F-301-02-60

Original price was: CAD$8,132.49.Current price is: CAD$6,420.39.

Save:21%You save CAD$1200.87
FortiCare Secure RMA for FortiGate 400F — 5-Year subscription. Provides next-business-day on-site hardware replacement with secure chain-of-custody handling for sensitive and regulated environments. Sold and delivered worldwide by DataCenter360.ca, Fortinet Select Partner.
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Product description

FortiGate 400F – FortiCare Secure RMA Service (5-Year)

The FC-10-0400F-301-02-60 subscription provides FortiCare Secure RMA for the FortiGate 400F over five years. It delivers next-business-day on-site hardware replacement with a documented chain-of-custody process — critical for organizations in regulated industries (finance, healthcare, government) where failed hardware must be handled and disposed of securely rather than returned through standard logistics.

What’s Included

  • Next-Business-Day On-Site Replacement: A Fortinet-certified technician arrives on-site with a replacement FortiGate 400F unit, minimizing downtime to a single business day.
  • Secure Hardware Handling: The failed unit is collected, logged, and destroyed using a documented secure process — no shipping sensitive hardware through standard channels.
  • 5-Year Coverage: A single subscription covers the FortiGate 400F for the full 60-month term, eliminating annual renewal overhead.
  • Regulatory Compliance Support: Chain-of-custody documentation supports NIST, HIPAA, PCI-DSS, and federal compliance requirements for hardware retirement.
  • Stacks with FortiCare Premium: Combines with a FortiCare Premium (247) or base FortiCare support contract — Secure RMA is an add-on service, not a standalone support plan.

Compatible Platform

This service applies exclusively to the FortiGate 400F (SKU root 0400F). An active FortiCare support contract is required alongside this add-on.

Frequently Asked Questions

What makes Secure RMA different from standard FortiCare RMA?

Standard RMA returns failed hardware to Fortinet via shipping. Secure RMA keeps the failed unit on-site under chain-of-custody — a Fortinet technician documents and destroys it securely. This satisfies compliance requirements (PCI-DSS, HIPAA, government mandates) that prohibit uncontrolled hardware disposal.

Does FC-10-0400F-301-02-60 replace a FortiCare support contract?

No. Secure RMA (service 301) is an add-on to FortiCare. You need an active FortiCare Premium (FC-10-0400F-247) or base FortiCare support contract for TAC access and software updates. The 301 add-on only covers the secure on-site hardware replacement benefit.

Is this subscription available worldwide?

FortiGuard service eligibility and on-site coverage vary by region. DataCenter360.ca sells Secure RMA subscriptions worldwide as electronic entitlements; on-site service delivery is fulfilled through Fortinet’s partner network in the customer’s country.

Why choose a 5-year term instead of annual renewals?

A 5-year term aligns with typical FortiGate hardware lifecycle (3–5 years) and eliminates annual renewal risk. It also locks in current pricing for the full period, protecting against future price increases.

Are shorter terms available?

Yes — FC-10-0400F-301-02-36 covers 3 years and FC-10-0400F-301-02-12 covers 1 year. All three are available from DataCenter360.ca.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-400F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-0400F-301-02-60

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