Fortinet FortiGate 400F FortiCare Premium-to-Elite Upgrade, 1-Year (FC-10-0400F-204-02-12)

SKU: FC-10-0400F-204-02-12

Original price was: CAD$1,084.89.Current price is: CAD$874.91.

Save:19%You save CAD$147.20
Upgrade your FortiGate 400F FortiCare from Premium to Elite for 1 year (FC-10-0400F-204-02-12), moving from 1-hour to 15-minute P1 response plus Extended LTS firmware access. Requires active FortiCare Premium on the device.
  In Stock   Free & Fast e-Delivery (0–1 Business Days)
US flag Authorized Partner for United States (US)
  Licensing available worldwide — delivered electronically to any country
  Brand New
  Official Fortinet Partner Support
  100% Secure Checkout

Product description

When you are evaluating whether Elite-tier support justifies the cost difference over Premium for a specific FortiGate 400F deployment, a 1-year upgrade is a straightforward way to test it. The FC-10-0400F-204-02-12 applies the Premium-to-Elite delta for twelve months without locking you into a multi-year commitment. After that year, you can renew Elite, step back to Premium, or align with a longer-term upgrade depending on what the support experience looked like.

What This Upgrade Adds

This SKU upgrades your FortiGate 400F FortiCare from Premium to Elite for one year. Here is where the tiers differ:

Feature Essential Premium Elite
Critical-issue initial response 8 hours 1 hour 15 minutes
24×7 telephone support
Next-business-day hardware replacement
Priority RMA add-on eligibility
Firmware, tools & Fortinet portal access
Extended LTS support & Elite monitoring portal

Who Buys the 1-Year Term

Organizations that prefer annual budget flexibility, teams running the FortiGate 400F on a shorter-term basis, or IT managers who want to pilot Elite before committing to a 3- or 5-year term tend to favor the 1-year option. It is also practical for edge cases where the device is approaching end of a budget period and you need support coverage to bridge to the next procurement cycle. The per-year cost is slightly higher than the multi-year terms, but the commitment is lower.

Activation and Delivery

FC-10-0400F-204-02-12 is a software license delivered electronically. After completing the order, you receive the activation code by email, typically the same business day. Register it in the Fortinet Support portal for your FortiGate 400F serial number. Active FortiCare Premium coverage on that unit is required at the time of registration. Nothing is shipped physically.

One Year of Elite vs. Moving to a Bundle

If your FortiGate 400F is also due for FortiGuard renewal, compare the total cost of a 1-year Elite upgrade plus a separate FortiGuard contract against an Enterprise bundle (FC-10-0400F-809-02-12), which packages FortiCare Premium and the full FortiGuard suite together. The bundle does not include Elite-level support, so if 15-minute P1 response is a firm requirement, the upgrade path makes sense. If FortiGuard coverage is the priority and Premium SLAs are acceptable, the bundle might be more cost-effective.

Buying from DataCenter360.ca

Short-term subscriptions like this 1-year upgrade process quickly at DataCenter360.ca. As a Fortinet Select Partner, we handle the entitlement directly, and delivery is electronic. If you need to confirm that your existing Premium contract is still valid before purchasing, send us the serial number and we can verify eligibility before you order. Straightforward transaction, no surprises.

Can I upgrade to 3-year or 5-year after buying 1-year?
You can purchase a multi-year upgrade for future terms. However, you generally cannot extend an already-active 1-year SKU mid-term to a longer period. The best approach is to plan the term length upfront. DataCenter360.ca can help you assess options if your situation changes.
Does this require active FortiCare Premium on my FortiGate 400F?
Yes. This is an upgrade SKU, not a standalone subscription. Your FortiGate 400F must have an active FortiCare Premium contract at registration. Fortinet validates this in the support portal automatically.
What is the Elite monitoring portal?
The Elite monitoring portal provides Fortinet’s operations team with visibility into your FortiGate device health and performance, enabling proactive outreach if anomalies are detected. It is included with FortiCare Elite for FortiGate platform products and is not available at the Essential or Premium tiers.
Does FortiCare Elite include Extended LTS firmware?
Yes. Elite includes Extended Long-Term Support (LTS) firmware, which provides security patches and updates on stable firmware branches beyond the standard support window. This is particularly useful for production environments that cannot upgrade firmware on short notice.
Is this license available to buyers outside Canada?
Yes. FortiCare software licenses are available worldwide and delivered electronically. DataCenter360.ca processes international orders and sends activation codes to any country.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-400F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-0400F-204-02-12

Customer ratings & reviews

0.0
Based on 0 reviews
5 star
0%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
0 of 0 reviews

Sorry, no reviews match your current selections