CAD$1,084.89 Original price was: CAD$1,084.89.CAD$874.91Current price is: CAD$874.91.
When you are evaluating whether Elite-tier support justifies the cost difference over Premium for a specific FortiGate 400F deployment, a 1-year upgrade is a straightforward way to test it. The FC-10-0400F-204-02-12 applies the Premium-to-Elite delta for twelve months without locking you into a multi-year commitment. After that year, you can renew Elite, step back to Premium, or align with a longer-term upgrade depending on what the support experience looked like.
This SKU upgrades your FortiGate 400F FortiCare from Premium to Elite for one year. Here is where the tiers differ:
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue initial response | 8 hours | 1 hour | 15 minutes |
| 24×7 telephone support | — | ✓ | ✓ |
| Next-business-day hardware replacement | — | ✓ | ✓ |
| Priority RMA add-on eligibility | — | ✓ | ✓ |
| Firmware, tools & Fortinet portal access | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
Organizations that prefer annual budget flexibility, teams running the FortiGate 400F on a shorter-term basis, or IT managers who want to pilot Elite before committing to a 3- or 5-year term tend to favor the 1-year option. It is also practical for edge cases where the device is approaching end of a budget period and you need support coverage to bridge to the next procurement cycle. The per-year cost is slightly higher than the multi-year terms, but the commitment is lower.
FC-10-0400F-204-02-12 is a software license delivered electronically. After completing the order, you receive the activation code by email, typically the same business day. Register it in the Fortinet Support portal for your FortiGate 400F serial number. Active FortiCare Premium coverage on that unit is required at the time of registration. Nothing is shipped physically.
If your FortiGate 400F is also due for FortiGuard renewal, compare the total cost of a 1-year Elite upgrade plus a separate FortiGuard contract against an Enterprise bundle (FC-10-0400F-809-02-12), which packages FortiCare Premium and the full FortiGuard suite together. The bundle does not include Elite-level support, so if 15-minute P1 response is a firm requirement, the upgrade path makes sense. If FortiGuard coverage is the priority and Premium SLAs are acceptable, the bundle might be more cost-effective.
Short-term subscriptions like this 1-year upgrade process quickly at DataCenter360.ca. As a Fortinet Select Partner, we handle the entitlement directly, and delivery is electronic. If you need to confirm that your existing Premium contract is still valid before purchasing, send us the serial number and we can verify eligibility before you order. Straightforward transaction, no surprises.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-400F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-200 to FG-900 |
| MPN | FC-10-0400F-204-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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