Fortinet FortiGate 400F FortiCare Premium-to-Elite Upgrade, 3-Year (FC-10-0400F-204-02-36)

SKU: FC-10-0400F-204-02-36

Original price was: CAD$3,254.66.Current price is: CAD$2,596.81.

Save:20%You save CAD$461.18
Upgrade your FortiGate 400F FortiCare from Premium to Elite for 3 years (FC-10-0400F-204-02-36), gaining 15-minute critical response, Extended LTS firmware, and Elite portal access. Requires an active FortiCare Premium subscription.
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Product description

Three years is a natural fit for most enterprise firewall support cycles: it covers a full budget period, aligns with common lease and financing terms, and extends coverage past typical firmware major-version transitions. The FC-10-0400F-204-02-36 upgrades your FortiGate 400F from FortiCare Premium to Elite for that window, paying only the differential between the two tiers rather than buying a fresh three-year Elite contract from scratch.

What This Upgrade Adds

This SKU elevates your FortiGate 400F FortiCare from Premium to Elite for three years. The comparison below shows the differences across all three FortiCare tiers:

Feature Essential Premium Elite
Critical-issue initial response 8 hours 1 hour 15 minutes
24×7 telephone support
Next-business-day hardware replacement
Priority RMA add-on eligibility
Firmware, tools & Fortinet portal access
Extended LTS support & Elite monitoring portal

Who Chooses the 3-Year Term

The 3-year term suits organizations whose IT budgets reset on a 3-year cycle and those that prefer to align support renewals with hardware refresh planning. It offers meaningful cost savings over three consecutive 1-year upgrades while keeping a shorter commitment than the 5-year option if a hardware upgrade is on the horizon. Security-sensitive sectors, including financial services, healthcare, and critical infrastructure, often find that the 3-year term balances cost predictability with operational flexibility.

Activation and Delivery

FC-10-0400F-204-02-36 is delivered electronically. Once you complete the order, you receive the activation code by email, usually within the same business day. Apply it via the Fortinet Support portal, linked to your FortiGate 400F serial number. An active FortiCare Premium contract on that device is required at registration. No physical shipment is involved.

This Upgrade vs. a Full FortiGuard Bundle

FortiCare Elite raises your support-tier benefits: faster response, better RMA logistics, Extended LTS firmware, and the Elite monitoring portal. It does not add FortiGuard threat intelligence services. If your FortiGate 400F also needs IPS, URL Filtering, or anti-malware coverage, those are sold separately or as part of an Enterprise bundle (FC-10-0400F-809-02-36). Run a side-by-side cost comparison against your current FortiGuard contract before deciding between this upgrade path and a bundled renewal.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner with direct access to Fortinet’s licensing systems. The 3-year FortiCare Elite upgrade for the FortiGate 400F is processed quickly with same-day electronic delivery in most cases. If you are mid-cycle on an existing Premium contract, we can help you confirm the best start date for the upgrade to avoid overlap or gaps. Reach out before placing the order if you have questions about matching this SKU to your current entitlement.

What happens to my existing Premium contract when I apply this upgrade?
The upgrade SKU runs concurrently with and extends the Elite benefit on top of your existing Premium term. Fortinet processes the entitlement at the portal level. If your Premium contract expires before the 3-year upgrade period ends, you will need to renew Premium alongside to maintain the base coverage the upgrade sits on.
Is the 3-year term cheaper per year than buying 1-year annually?
Typically yes. Multi-year FortiCare terms are priced at a discount compared to purchasing equivalent 1-year terms consecutively. The exact difference depends on current Fortinet pricing. Check with DataCenter360.ca for a per-year breakdown before deciding.
Does Elite coverage include FortiGuard security subscriptions?
No. FortiCare Elite is a support tier covering response SLAs, RMA logistics, Extended LTS, and the Elite portal. FortiGuard services (IPS, threat intel, URL Filtering, etc.) are separate purchases or bundled in the Enterprise/UTP/ATP bundle SKUs.
Can I transfer this license to a replacement FortiGate 400F unit?
FortiCare licenses are tied to a specific serial number. If the hardware is replaced under RMA, Fortinet handles the entitlement transfer as part of the RMA process. For other transfers, contact Fortinet Support or your authorized partner.
Is this license available internationally?
Yes. FortiCare software subscriptions are available worldwide and delivered electronically. DataCenter360.ca processes international orders and ships activation codes to any country.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-400F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-0400F-204-02-36

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