Fortinet FortiGate 400F FortiCare Premium-to-Elite Upgrade, 5-Year (FC-10-0400F-204-02-60)

FortiCare Premium covers the FortiGate 400F solidly, but teams protecting critical infrastructure often find the one-hour P1 response window creates real pressure during off-hours incidents. The FC-10-0400F-204-02-60 closes that gap: a five-year upgrade from Premium to Elite, paying only the delta rather than repurchasing a full support contract. Lock in Elite-tier response for the full term without annual renewal friction.

What This Upgrade Adds

This SKU moves your FortiGate 400F from FortiCare Premium to Elite for five years. The table below shows what changes between tiers:

Who Purchases the 5-Year Term

Organizations with multi-year operating budgets, compliance timelines that extend beyond 36 months, or managed service providers handling multiple client environments typically prefer the 5-year term. It aligns support coverage with capital asset life cycles, avoids annual renewal overhead, and locks in pricing against future rate changes. If your FortiGate 400F is a perimeter or data-center edge firewall expected to run for several more years, the 5-year upgrade eliminates annual support renewal as a recurring task.

Activation and Delivery

FC-10-0400F-204-02-60 is a software license delivered electronically. After order confirmation, you receive the activation code by email, typically within the same business day. Register it in the Fortinet Support portal against your FortiGate 400F serial number. The device must have an active FortiCare Premium subscription at registration time — Fortinet validates this automatically. No hardware is shipped.

Elite Upgrade vs. a FortiGuard Bundle

FortiCare Elite covers response SLAs, RMA logistics, Extended LTS firmware, and the Elite monitoring portal. It does not bundle FortiGuard security subscriptions such as IPS, URL Filtering, or Web Filtering. If you are also renewing FortiGuard services, compare the total cost of adding this upgrade to an existing FortiGuard contract against purchasing an Enterprise bundle (FC-10-0400F-809-02-xx), which packages FortiCare Premium with the full FortiGuard suite. The right path depends on what contracts you already hold and when they expire.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP serving customers across Canada and internationally. For a 5-year subscription like this one, getting the SKU matched to your specific serial number and entitlement start date matters. Contact us before ordering if you need help confirming your existing Premium contract details or aligning this upgrade with your current support expiry. Delivery is electronic, orders process quickly, and volume pricing is available for organizations upgrading multiple FortiGate units at the same time.