Original price was: CAD$3,778.79.CAD$3,014.99Current price is: CAD$3,014.99.
United States (US) Authorized DistributorFor security teams managing the FortiGate 401F under a three-year support cycle, the FC-10-0401F-204-02-36 provides a matched path to Fortinet’s highest support tier. It upgrades an existing FortiCare Premium subscription on the FG-401F to FortiCare Elite for three years, delivering a 15-minute critical response SLA, access to the Elite Monitoring Portal, and 18 months of extended end-of-engineering-support. Active FortiCare Premium on the target appliance is a prerequisite. License delivery is electronic, with no geographic restriction.
This upgrade places the FortiGate 401F on the FortiCare Elite tier for the full three-year term. The comparison below shows the full difference between Elite and the tiers below it.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical issue response time | Next business day | 1 hour | 15 minutes |
| Non-critical issue response time | Next business day | Next business day | 2 business hours |
| Telephone support (24×7) | — | ✓ | ✓ |
| Hardware RMA service | Return & Replace | Advanced Replacement | Advanced Replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
The 3-year term fits teams already running the 401F under a FortiCare Premium subscription acquired as part of a hardware bundle, looking to step up the response SLA. It also suits organizations aligned to 3-year procurement or financing cycles who want support coverage that expires on the same timeline as their hardware contract. The case for upgrading is strongest when the 401F handles traffic where extended outage windows are not acceptable: core branch WAN termination, primary internet edge devices, or any deployment carrying latency-sensitive application flows.
The license is delivered electronically within 0 to 1 business days. After receiving the token, register it in the Fortinet support portal against the FG-401F serial number. The device must have an active FortiCare Premium subscription at registration; without it, the upgrade cannot be applied. The three-year Elite term begins on the activation date.
If FortiCare Premium is already active on your 401F, this upgrade SKU converts that coverage to Elite cleanly. Stacking a standalone Elite subscription (FC-10-0401F-284-02-36) on top of an active Premium would create two contracts on the device at the same time rather than a clean tier switch. Use the upgrade path when Premium is running, and the standalone SKU only when no current FortiCare is active on the device.
DataCenter360.ca is a Fortinet Select Partner authorized to transact Fortinet licensing across all product families, including FortiCare upgrades. Orders are confirmed and fulfilled electronically. For organizations managing multiple 401F units across different support tiers, we can build a consolidated licensing quote covering the full fleet.
Yes. This SKU is designed as an upgrade path from Premium to Elite. The target device must have an active FortiCare Premium subscription registered to its serial number at the time this upgrade is applied. If the appliance has no current FortiCare coverage, purchase the standalone FortiCare Elite subscription (FC-10-0401F-284-02-36) instead.
Critical response time drops from 1 hour to 15 minutes. Two additional features activate: the Elite Monitoring Portal for proactive device health visibility (FortiGate devices only), and 18 months of Extended End-of-Engineering-Support beyond the product’s standard EoES date. Advanced Replacement RMA and 24×7 telephone support are unchanged from Premium.
The only difference is the coverage term: this SKU covers three years, and the 5-year SKU covers five years. Features, prerequisites, and delivery method are identical. The 3-year term costs less upfront and aligns to a shorter planning horizon; the 5-year term has a lower per-year cost and reduces renewal overhead for longer deployments.
Yes. FC-10-0401F-204-02-12 covers one year at the same Elite tier. All three terms — 1, 3, and 5 years — are available for this upgrade, so you can match the term to your current Premium subscription cycle or budget period.
Delivery is entirely electronic, to any country. Orders processed through DataCenter360.ca are typically fulfilled within the same business day. No physical item ships; the license token arrives by email and is registered through the Fortinet support portal.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-401F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-200 to FG-900 |
| MPN | FC-10-0401F-204-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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