Fortinet FortiGate 40F FortiCare Elite Support, 1-Year (FC-10-0040F-284-02-12)

SKU: FC-10-0040F-284-02-12

Original price was: CAD$194.35.Current price is: CAD$182.20.

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The FortiGate 40F 1-Year FortiCare Elite Support (FC-10-0040F-284-02-12) covers your FortiGate 40F under Fortinet’s highest support tier for one year — 1-hour critical response, next-business-day RMA, and Elite monitoring portal, delivered electronically worldwide.
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Product description

The 1-year term is the typical starting point for FortiGate 40F deployments evaluating FortiCare Elite for the first time, or for sites where hardware refresh plans are undecided and a shorter commitment is prudent. FC-10-0040F-284-02-12 gives you the full Elite tier for twelve months, including the 1-hour critical-issue SLA, next-business-day hardware replacement, and access to the Elite monitoring portal.

What FortiCare Elite Covers

FC-10-0040F-284-02-12 places your FortiGate 40F on Fortinet’s Elite support tier. This product is FortiCare Elite. Here is how Elite compares to the other FortiCare tiers:

Feature Essential Premium Elite
Critical-issue response Next business day 2 hours (24×7) 1 hour (24×7)
Telephone support
Hardware RMA Standard (10–14 days) Next business day Next business day
Priority RMA add-on eligible
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who Buys the 1-Year Term

The 1-year SKU attracts a few distinct buyer profiles. New 40F deployments in environments with evolving infrastructure plans use it as a one-year trial of Elite before committing to a 3-year or 5-year term. Organizations with annual IT budget cycles that renew all software contracts in a single fiscal-year purchase also default to 1-year terms as a matter of policy. For sites where the 40F is one device among many being standardized to Elite, the 1-year SKU lets you align expiry dates across the fleet before switching to a longer multi-year term at renewal.

Activation and Delivery

FC-10-0040F-284-02-12 is a software subscription. There is no hardware in this order. Fortinet delivers the license key electronically after your order is processed, typically within 0 to 1 business days. Activation is done through the Fortinet Support portal at support.fortinet.com, where you apply the license to your FortiGate 40F serial number. The 1-year coverage period starts on the activation date.

1-Year Elite vs. Bundles

FortiCare Elite covers Fortinet’s support and RMA services. It does not include FortiGuard threat intelligence services. If your FortiGate 40F also needs security subscriptions such as IPS, URL filtering, or antivirus, a UTP or Enterprise subscription bundle (FC-10-0040F-950-02-12 or FC-10-0040F-809-02-12) covers those alongside FortiCare Premium in a single SKU. Adding Elite on top of a bundle remains an option if the 1-hour SLA or Elite monitoring portal is specifically required, but the bundles address a broader set of needs for most branch deployments.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner in Canada. The 1-year FortiCare Elite is one of our most straightforward license orders: we receive your request, verify the SKU against your registered device, and Fortinet delivers the license key electronically. If you’re buying multiple units or want to discuss whether 1-year versus multi-year is the better fit for your deployment timeline, our FCP-certified team can walk through the cost comparison before you commit.

Can I upgrade from FortiCare Premium to Elite partway through a contract?

Yes. Fortinet offers an upgrade SKU (FC-10-0040F-204-02-12) that elevates an active Premium contract to Elite for 1 year. This is cheaper than purchasing full Elite outright if you already have Premium coverage. If you’re starting fresh without any existing FortiCare contract, this SKU (FC-10-0040F-284-02-12) is the direct purchase path.

What is the next-business-day RMA process under FortiCare Elite?

Under FortiCare Elite (and Premium), if your FortiGate 40F has a hardware failure that cannot be resolved through software or configuration, Fortinet ships a replacement unit to arrive the next business day. You ship the defective unit back after receiving the replacement. Exact logistics depend on your region and Fortinet’s local warehouse availability.

Is this the same as a FortiCare Premium license?

No. FortiCare Elite is a tier above Premium. Both include 24×7 telephone support and next-business-day hardware RMA, but Elite adds a faster critical-issue response SLA (1 hour vs. 2 hours), access to the Elite monitoring portal, and extended LTS firmware support. The SKU prefix for Elite is -284-, while Premium is -247-.

Does the license start immediately when I buy it?

The coverage period starts on the date you activate the license in the Fortinet Support portal, not on the purchase date. If you receive the license key and don’t activate it immediately, you lose coverage days. Activate promptly after receiving the key to get the full 1-year term.

Can I purchase this license outside Canada?

Yes. Fortinet software licenses are available worldwide. DataCenter360.ca delivers electronically to customers in any country, with no geographic restrictions on FortiCare subscriptions. Delivery typically completes within 0 to 1 business days after order processing.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-40F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-0040F-284-02-12

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