Original price was: CAD$973.08.CAD$784.75Current price is: CAD$784.75.
Authorized Partner for United States (US)Five years of FortiCare Elite on your FortiGate 40F means one renewal cycle, locked-in SLA terms, and no annual scramble to re-qualify for the highest support tier. Organizations that treat the 40F as a fixed-life deployment — typically 5-year hardware refresh cycles — find this term aligns support expiry directly with planned replacement, simplifying both budgeting and vendor management.
FC-10-0040F-284-02-60 places your FortiGate 40F on Fortinet’s Elite support tier. This product is FortiCare Elite. Here is how Elite compares to the other FortiCare tiers:
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 2 hours (24×7) | 1 hour (24×7) |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Standard (10–14 days) | Next business day | Next business day |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware, tools & portal access | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
The 5-year SKU makes sense in a few specific contexts. Managed service providers covering a client site for the full hardware lifecycle benefit from a single renewal line item. Branch offices with stable, predictable workloads and no plans to refresh hardware early can reduce per-year cost compared to rolling 1-year renewals. IT teams that prefer simplified contract management — fewer expiry dates to track — also find the 5-year term worthwhile. The tradeoff is reduced flexibility if the 40F is replaced or decommissioned before the term ends.
FC-10-0040F-284-02-60 is a software subscription. No physical shipment is involved. Fortinet delivers the license key electronically after the order is processed, typically within 0 to 1 business days. Registration and activation happen through the Fortinet Support portal at support.fortinet.com, using your FortiGate 40F serial number. The 5-year coverage period starts on the activation date.
FortiCare Elite covers Fortinet’s technical support services. It does not include FortiGuard threat intelligence services such as IPS, application control, URL filtering, or antivirus. If your FortiGate 40F also needs those capabilities, a UTP bundle (FC-10-0040F-950-02-60) or Enterprise bundle (FC-10-0040F-809-02-60) packages FortiGuard services and FortiCare Premium in a single SKU. Adding a separate FortiCare Elite upgrade on top of that is an option if you need the Elite-specific SLA improvements, but the bundles already include FortiCare Premium as the baseline support level.
DataCenter360.ca is a Fortinet Select Partner in Canada. We process multi-year license orders quickly and can coordinate activation for multiple FortiGate 40F units across different locations if you’re deploying at scale. Questions about contract co-termination with existing 40F licenses, or about aligning this 5-year term with another renewal? Our FCP-certified team can work through the specifics before you order.
No. FortiCare Elite covers Fortinet’s support and RMA services only. FortiGuard services (IPS, antivirus, URL filtering, etc.) are sold separately as part of UTP or Enterprise subscription bundles. If you need both support and threat intelligence, consider a bundle rather than stacking individual licenses.
Both tiers include 24×7 telephone support and next-business-day hardware RMA. Elite adds a faster critical-issue response SLA (1 hour vs. 2 hours), access to the Elite monitoring portal with device health dashboards, and extended LTS firmware support. For most small-office deployments the Premium tier is sufficient; Elite is most relevant where 1-hour response times are contractually required or where centralized fleet monitoring is needed.
FortiCare licenses are tied to a specific device serial number and are generally non-transferable to a different unit. If the device is replaced under an RMA warranty event, Fortinet typically transfers the support contract to the replacement hardware. For early voluntary replacements, contact Fortinet Support or reach out to us for guidance on your options.
Yes. Fortinet software licenses are available worldwide with no geographic restrictions. DataCenter360.ca delivers licenses electronically to customers in any country, typically within 0 to 1 business days of order processing.
FortiCare Elite includes next-business-day standard RMA. Priority or same-day RMA is a separate add-on (FC-10-0040F-210-02-xx). Elite-tier subscribers are eligible to purchase Priority RMA; it is not included in this SKU by default.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-40F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-0040F-284-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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