Fortinet FortiGate 40F FortiCare Essential Support, 1-Year (FC-10-0040F-314-02-12)

SKU: FC-10-0040F-314-02-12

Original price was: CAD$116.61.Current price is: CAD$109.32.

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FortiGate 40F FortiCare Essential, 1-Year (FC-10-0040F-314-02-12) covers firmware updates and advance hardware replacement for FG-40F appliances. Delivered electronically, worldwide.
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Product description

When a FortiGate 40F comes off its initial warranty or moves past the Unified Threat Protection window, FortiCare Essential is the minimum coverage required to keep that unit eligible for firmware updates and hardware replacement. This 1-year subscription is the entry point: it does not include FortiGuard threat signatures, but it keeps the appliance serviced and legally supported under Fortinet’s support ecosystem.

What FortiCare Essential Covers

FortiCare Essential on the FortiGate 40F includes access to all firmware releases and security patches through the Fortinet Support Portal, next-business-day advance hardware replacement (defective unit swapped before return), and basic web-based case submission. Telephone and 24×7 escalation require FortiCare Premium or Elite. The subscription is delivered electronically and activates against your FG-40F’s serial number on the Fortinet Support portal.

FortiCare Tier Comparison

This product provides Essential coverage. The table below shows how it compares to the Premium and Elite tiers for FortiGate appliances:

Essential Premium Elite
Critical-issue response Next business day 1 hour 1 hour
24×7 telephone support
Advance hardware replacement
Priority RMA add-on eligibility
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who Should Add FortiCare Essential

FortiCare Essential suits teams that manage their own troubleshooting and just need firmware rights and a hardware safety net. Common scenarios: a 40F at a remote office handled by an MSP that has its own phone access to Fortinet; a lab or test unit that needs to stay on supported firmware; or a low-sensitivity deployment where next-business-day response is sufficient and a full FortiGuard bundle is not budgeted.

Activation and Delivery

After purchase, DataCenter360.ca delivers the license file or activation key by email within 0 to 1 business days. You activate it on support.fortinet.com against the FortiGate 40F serial number. No physical shipment is required. The 1-year term starts from the activation date, not the purchase date.

Essential vs. a Full FortiGuard Bundle

FortiCare Essential does not include any FortiGuard security subscriptions: no IPS, no web filtering, no antivirus, no application control. Those services come with the UTP or Enterprise bundles. If your 40F handles internet edge traffic and you need active threat protection, consider upgrading to the FortiGate 40F UTP or Enterprise subscription instead. FortiCare Essential makes sense when the appliance is doing routing, VPN, or internal segmentation without deep inspection requirements.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and authorized reseller operating in Canada. This subscription is sold directly from our active partner inventory, not through grey channels. Orders placed during business hours typically process the same day. If you need volume pricing for multiple 40F units or multi-year terms, contact us before ordering.

Does FortiCare Essential include FortiGuard threat signature updates?
No. FortiCare Essential covers firmware updates, portal access, and hardware replacement only. FortiGuard signatures for IPS, web filtering, antivirus, and application control require a UTP or Enterprise subscription bundle.
Can I activate this on a FortiGate 40F that still has an active UTP subscription?
FortiCare Essential is typically purchased when the device has no active FortiCare coverage. If the unit already has Premium or Elite, you would renew at that tier instead. Adding Essential alongside a higher-tier FortiCare subscription is generally not applicable.
What is the difference between FortiCare Essential and FortiCare Premium for the 40F?
Essential provides next-business-day hardware replacement and firmware access with web-only case submission. Premium adds 24×7 telephone support, 1-hour critical-issue response, and eligibility for Priority RMA add-ons such as same-day courier dispatch.
Does this subscription apply to any FortiGate 40F variant?
Yes. FC-10-0040F-314-02-12 applies to the FG-40F and its dual-WAN 40F-3G4G variant. Both share the same support model code (0040F) and are covered by this SKU.
How soon does the license activate after purchase?
DataCenter360.ca delivers the activation key within 0 to 1 business days by email. You then register it on support.fortinet.com. The 1-year term begins from the activation date you enter on the portal, not the invoice date.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-40F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-0040F-314-02-12

Customer ratings & reviews

5.0
Based on 2 reviews
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1-2 of 2 reviews
  1. They recommended the right subscription for my Fortigate, worked well.

  2. I was renewing an existing license and wanted to be sure I picked the right term. Support confirmed everything before I paid, which I appreciated. Order was processed quickly and activation worked on the first try.