Fortinet FortiGate 60F FortiCare Elite Support, 1-Year (FC-10-0060F-284-02-12)

SKU: FC-10-0060F-284-02-12

Original price was: CAD$272.72.Current price is: CAD$219.93.

Save:19%You save CAD$37.02
The FC-10-0060F-284-02-12 is a 1-year FortiCare Elite Support subscription for the FortiGate 60F: Fortinet’s top support tier with 1-hour critical response, LTS firmware, and the Elite monitoring portal. Electronic delivery worldwide.
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Product description

If you want full visibility into what FortiCare Elite delivers before committing to a multi-year term, the 1-year SKU is the right entry point. It also fits deployments where support is renewed annually to match a fiscal year budget, or where the FG-60F role may be re-evaluated within the next 12 months.

What This Subscription Includes

FortiCare Elite is the highest support tier Fortinet offers for FortiGate appliances. The 1-year FC-10-0060F-284-02-12 activates 24/7 telephone support, next-business-day hardware RMA, firmware and tools access, a 1-hour critical-issue response commitment, access to the Elite Monitoring Portal, and Extended LTS firmware eligibility for one full year. The 1-hour response SLA distinguishes Elite from FortiCare Premium (4-hour response) and is the key reason many compliance-driven environments choose it.

Feature Essential Premium Elite
Critical-issue initial response 8 hours 4 hours 1 hour
24/7 telephone support
Next-business-day hardware RMA
Priority RMA add-on eligibility
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who This Suits

The 1-year term works well for organizations on annual budget cycles, procurement processes that require year-over-year approval, or IT teams evaluating whether the Elite tier provides enough additional value to justify the cost over FortiCare Premium. It is also the typical first-year choice when purchasing a new FG-60F without a bundle: the hardware needs support from day one, and Elite gives the tightest response window available.

Activation and Delivery

Electronic delivery. The license key reaches you by email within 0-1 business days. Activate at support.fortinet.com by registering the key against the serial number of your FG-60F. Activation is immediate; no hardware ships. If you are activating for the first time on this appliance, create or log in to your FortiCare account before registration.

Annual vs. Multi-Year

Buying annually gives flexibility: you can choose a different tier at renewal, or switch to a different Fortinet model entirely at refresh without unused contract time. The trade-off is a slightly higher annualized cost compared to 3- or 5-year terms. If the FG-60F is a long-term fixture, consider the 3-year (FC-10-0060F-284-02-36) or 5-year (FC-10-0060F-284-02-60) at next renewal for a lower per-year rate.

Buying From DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner. The FC-10-0060F-284-02-12 fulfills the same day orders are processed. International orders are welcome; the license delivers electronically with no customs involvement. If you are buying for the first time and have questions about matching this Elite term to an existing or upcoming hardware purchase, contact us before placing your order.

What is the difference between FortiCare Elite and FortiCare Premium?
FortiCare Premium includes 24/7 phone support, next-business-day RMA, and a 4-hour critical-issue response. Elite adds a 1-hour critical response SLA, the Elite Monitoring Portal for proactive device health tracking, and Extended LTS firmware eligibility. The step up to Elite is primarily about tighter response time and access to longer-supported firmware branches.
Does this subscription include FortiGuard security services?
No. FortiCare subscriptions cover support infrastructure: phone support, hardware RMA, and firmware access. FortiGuard threat intelligence services such as IPS, Web Filtering, and AntiVirus are sold separately, typically as part of a UTP or Enterprise bundle. Check the FortiGate 60F product page for bundled options.
What happens if my FortiCare contract lapses?
Without an active FortiCare contract, you lose access to firmware updates, FortiCare portal support, telephone TAC support, and hardware RMA eligibility. Fortinet may require a lapsed-contract reinstatement fee to renew after expiry. Renewing before expiry avoids that fee and maintains uninterrupted access.
Can I buy this if my FG-60F is deployed outside Canada?
Yes. FortiCare licenses are not region-locked. DataCenter360.ca ships electronic orders to customers in any country. The license key activates against the hardware serial number regardless of where the appliance is deployed.
How do I activate the FortiCare Elite subscription?
After receiving the license key by email, log in to support.fortinet.com, navigate to Asset Management, and register the key against your FG-60F serial number. The Elite tier activates immediately. If this is your first time registering this unit, add the hardware first before applying the license.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-60F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-0060F-284-02-12

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