Fortinet FortiGate 60F FortiCare Elite Support, 5-Year (FC-10-0060F-284-02-60)

SKU: FC-10-0060F-284-02-60

Original price was: CAD$1,363.59.Current price is: CAD$1,099.67.

Save:19%You save CAD$185.08
The FC-10-0060F-284-02-60 is a 5-year FortiCare Elite Support subscription for the FortiGate 60F, providing Fortinet’s highest support tier: 1-hour critical response, Extended LTS firmware access, and the Elite monitoring portal. Electronic delivery worldwide.
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Product description

A five-year FortiCare Elite subscription locks in Fortinet’s highest support tier for the full service life of a FortiGate 60F. For branch offices running the 60F as a fixed appliance, committing to five years eliminates annual renewal friction and aligns support spending with hardware depreciation schedules.

What FortiCare Elite Covers

FortiCare Elite is the top tier in the Fortinet support portfolio. It includes everything in FortiCare Premium: 24/7 telephone support, next-business-day hardware RMA, and full firmware and tools portal access. Elite adds three things not available at lower tiers: a 1-hour critical-issue response commitment (versus 4 hours on Premium), access to Fortinet’s Elite Monitoring Portal for proactive device health visibility, and eligibility for Extended Long-Term Stable firmware branches. Extended LTS firmware receives security patches longer than the standard firmware track, which matters for sites with strict change-control policies.

Feature Essential Premium Elite
Critical-issue initial response 8 hours 4 hours 1 hour
24/7 telephone support
Next-business-day hardware RMA
Priority RMA add-on eligibility
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who Should Buy This

The 5-year Elite term suits PCI-DSS or HIPAA-compliant branch deployments where the FG-60F is budgeted over a multi-year capital cycle. MSPs managing a fleet of FG-60F units under customer SLAs often standardize on Elite to guarantee a consistent response commitment across all devices. Organizations in industries where firmware upgrade windows are infrequent find Extended LTS firmware access particularly valuable: security patches arrive without requiring a move to a new major FortiOS release.

Activation and Delivery

This subscription delivers electronically. After your order processes, you receive a license key and activation instructions by email, typically within 0-1 business days. Activate through support.fortinet.com by registering the key against your FG-60F serial number. No hardware ships; the Elite tier takes effect immediately after registration.

FortiCare Elite vs. a FortiGuard Bundle

FortiCare Elite is a support and maintenance contract, not a threat-intelligence subscription. It does not activate IPS, Web Filtering, AntiVirus, or other FortiGuard security services. If you need active threat protection alongside Elite support, a UTP or Enterprise bundle covers the FortiGuard services; this SKU covers the support layer separately. If your FG-60F already has a FortiGuard bundle, FC-10-0060F-284-02-60 renews or extends the support tier independently without affecting the security subscription.

Buying From DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP operating in Canada, selling FortiGate licenses to customers worldwide. The FC-10-0060F-284-02-60 is processed and delivered electronically with no courier wait and no import paperwork. For enterprise or MSP clients buying multiple units or pairing this with a hardware purchase, contact us for a consolidated order that simplifies your activation process.

What does FortiCare Elite add over Premium?
Elite adds a 1-hour critical-issue response SLA (Premium is 4 hours), access to the Elite Monitoring Portal for proactive device health visibility, and eligibility for Extended LTS firmware branches that receive security patches beyond the standard end-of-support window.
Does FortiCare Elite include FortiGuard security subscriptions?
No. FortiCare covers hardware replacement, telephone support, and firmware access. FortiGuard services such as IPS, Web Filtering, and AntiVirus are separate subscriptions. If you need both, a UTP or Enterprise bundle provides the FortiGuard layer while this Elite contract handles the support layer.
Is this available outside Canada?
Yes. FortiCare licensing is available worldwide and delivers electronically to any country. Orders placed through DataCenter360.ca are fulfilled regardless of customer location, with delivery typically within 0-1 business days.
Why choose 5 years instead of an annual contract?
A 5-year term reduces the per-year cost compared to annual renewals, removes the risk of forgetting a renewal date, and locks in current pricing for the full period. It also simplifies accounting by converting support costs into a single multi-year expense.
What is the Elite Monitoring Portal?
The Elite Monitoring Portal is a Fortinet-managed portal accessible through support.fortinet.com that provides visibility into your device’s health, firmware lifecycle status, and support history. It surfaces alerts and recommendations proactively so you can act before issues become outages.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-60F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-0060F-284-02-60

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