Fortinet FortiGate 60F FortiCare Elite Support, 3-Year (FC-10-0060F-284-02-36)

SKU: FC-10-0060F-284-02-36

Original price was: CAD$818.16.Current price is: CAD$659.80.

Save:19%You save CAD$111.05
The FC-10-0060F-284-02-36 delivers a 3-year FortiCare Elite Support subscription for the FortiGate 60F: 1-hour critical response, 24/7 phone support, Extended LTS firmware, and the Elite monitoring portal. Worldwide e-delivery from an authorized Fortinet partner.
  In Stock   Free & Fast e-Delivery (0–1 Business Days)
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  Licensing available worldwide — delivered electronically to any country
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Product description

Three years is the planning horizon that fits most branch firewall deployments: long enough to see a meaningful per-year saving over annual renewals, short enough to revisit hardware or licensing at the next refresh cycle. FC-10-0060F-284-02-36 locks in FortiCare Elite on the FortiGate 60F for that period, covering the full cost with a single purchase.

What FortiCare Elite Covers

This is Fortinet’s top support tier for the FG-60F. The 3-year Elite contract includes 24/7 telephone support, next-business-day hardware RMA, and full FortiGuard firmware and tools portal access. Critically, it also provides a 1-hour critical-issue initial response commitment, access to the Elite Monitoring Portal for proactive device visibility, and Extended Long-Term Stable firmware eligibility. Extended LTS firmware tracks are patched longer than standard release branches, giving change-averse environments a security-patched firmware path without a major version upgrade.

Feature Essential Premium Elite
Critical-issue initial response 8 hours 4 hours 1 hour
24/7 telephone support
Next-business-day hardware RMA
Priority RMA add-on eligibility
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who Buys the 3-Year Elite Term

The 3-year term is the most common choice for branch offices on a standard hardware refresh cycle. Finance teams that capitalize network equipment over 3-5 years often prefer multi-year support contracts that match the depreciation schedule. IT teams that want the tightest possible SLA from Fortinet, including the 1-hour response window, tend to choose Elite specifically; the 3-year window captures that SLA at a lower annualized rate than buying three consecutive 1-year contracts.

Activation and Delivery

After payment, the license key arrives electronically, typically within 0-1 business days. Register it at support.fortinet.com against the serial number of your FG-60F. The Elite tier activates immediately on successful registration. No hardware ships with this order.

FortiCare Elite vs. a FortiGuard Bundle

FortiCare Elite covers support, not security subscriptions. IPS, Web Filtering, AntiVirus, and the other FortiGuard threat-intelligence services come through a UTP or Enterprise bundle, sold separately. If your FG-60F already carries a FortiGuard bundle, this SKU extends or renews the support layer independently. If you need both, DataCenter360.ca can quote them together.

Buying From DataCenter360.ca

DataCenter360.ca holds Fortinet Select Partner status and sells FortiCare subscriptions to customers across North America and internationally. The 3-year Elite term fulfills electronically, so there is no freight or customs involvement. For organizations managing multiple FortiGate units, we can consolidate support renewals across different models in a single order to streamline activation.

What is the response time commitment under FortiCare Elite?
FortiCare Elite commits to a 1-hour initial response for critical issues. FortiCare Premium is 4 hours; FortiCare Essential is 8 hours. The 1-hour window applies to severity-1 cases opened through the FortiCare portal or by telephone.
Can I upgrade from Premium to Elite mid-term?
Yes. If you have an active FortiCare Premium contract, Fortinet offers a separate Upgrade Premium to Elite SKU (FC-10-0060F-204-02-XX) that elevates the existing contract to Elite for the renewal term. If you have Essential, you would need to move to Premium first before adding the Elite upgrade.
Does this cover replacement if the FG-60F is physically damaged?
Standard FortiCare, including Elite, covers next-business-day advance RMA for hardware defects. Physical damage caused by accidents or environmental factors is typically not covered under the standard contract; that falls under hardware insurance.
Is this product available for international customers?
Yes. FortiCare licenses are delivered electronically and are available to customers in any country. DataCenter360.ca processes international orders with electronic fulfillment; no customs paperwork or freight charges apply.
What firmware updates does Elite include?
Elite includes all firmware access of Premium (current release, feature, and security patches) plus Extended Long-Term Stable firmware eligibility. Extended LTS branches receive security patches for a longer period than standard firmware branches, useful for sites that cannot absorb major FortiOS version upgrades on a short timeline.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-60F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-0060F-284-02-36

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