Fortinet FortiGate 60F FortiCare Premium Support, 3-Year (FC-10-0060F-247-02-36)

Three years of FortiCare Premium on the FortiGate 60F is a practical middle ground: you reduce the renewal frequency compared to annual contracts without committing to the full five-year term. FC-10-0060F-247-02-36 keeps the appliance under Fortinet’s full-coverage support for 36 months, including 24/7 telephone access to TAC, a 2-hour critical-case response SLA, and next-business-day hardware replacement if the unit fails.

What FortiCare Premium Covers on the FortiGate 60F

FortiCare Premium gives you direct telephone access to Fortinet engineers around the clock. Critical issues get an initial response within two hours. Hardware failures are handled through the standard next-business-day RMA program, and you retain access to firmware releases and the Fortinet support portal for the full 36-month period. For sites requiring faster hardware turnaround, Priority RMA is available as a separate add-on that can run alongside this contract.

This product provides FortiCare Premium support. The table below summarizes how Fortinet’s three support tiers compare, so you can confirm this is the right level for your environment.

Who Benefits from a 3-Year Term

A 3-year term suits organizations aligned to a standard hardware refresh cycle, where the FG-60F is expected to serve through the full contract period before a replacement is evaluated. IT managers who want to reduce annual renewal workload without the longer commitment of a 5-year contract also find 3 years practical. Finance teams benefit from a fixed, multi-year cost on the support line item.

Activation and Electronic Delivery

DataCenter360.ca delivers the license key electronically within 0 to 1 business days of order. Registration takes place in the Fortinet support portal at support.fortinet.com, where the key is applied against the FG-60F serial number. Coverage starts from the activation date. You can purchase before your current contract expires and stack the renewal to follow it immediately, preventing any gap.

FortiCare Premium vs. a Security Bundle

This contract renews support and hardware coverage only. It does not include FortiGuard security subscriptions such as IPS, web filtering, or application control. Those are available as separate subscriptions or as part of a UTP or Enterprise bundle. The 60F bundles come in 1-year, 3-year, and 5-year terms, so if you want to consolidate support and security renewal, a bundle at the same term length is a cleaner option.

Buying from DataCenter360.ca

As a Fortinet Select Partner, DataCenter360.ca sources FortiCare contracts directly and confirms activation eligibility before delivery. The license key arrives electronically within one business day, ready to register against your FG-60F serial number in the Fortinet support portal. For multi-site orders or custom activation date requests, reach out before placing the order.