Fortinet FortiGate 60F FortiCare Premium Support, 1-Year (FC-10-0060F-247-02-12)

Annual procurement works well for organizations that review IT budgets each fiscal year or want the option to reassess their support tier before committing to a longer term. FC-10-0060F-247-02-12 is a 1-year FortiCare Premium subscription for the FortiGate 60F, giving your appliance 24/7 telephone access to Fortinet’s Technical Assistance Center, a 2-hour response SLA on critical-severity cases, and next-business-day hardware replacement for the full 12-month window. The license delivers as an electronic key, so there is no hardware to ship and no delay at customs.

What FortiCare Premium Covers

FortiCare Premium puts phone access to Fortinet TAC engineers at any hour, any day. When a case is filed as critical, Fortinet commits to initial engineer contact within 2 hours. If the FG-60F hardware fails, a replacement unit is dispatched the next business day under the standard RMA program. Firmware updates and portal access remain active throughout the contract. Priority RMA (same-day or 4-hour dispatch) is not included in Premium but is available as a separate add-on for sites where downtime cost is high.

This product provides FortiCare Premium support. The table below summarizes how Fortinet’s three support tiers compare, so you can confirm this is the right level for your environment.

Who Buys a 1-Year FortiCare Term

A 12-month term suits teams that are in the first year of a new FG-60F deployment and want to keep renewal decisions aligned with their annual hardware review. It also serves organizations running the 60F as a secondary or backup appliance, where a one-year cycle is a proportionate investment before deciding whether the device stays in production long enough to justify a multi-year term.

Activation and Electronic Delivery

After order, DataCenter360.ca delivers the license key electronically within 0 to 1 business days. You register it in the Fortinet support portal at support.fortinet.com against the FG-60F serial number. Coverage starts from the activation date, not the purchase date, so you can order ahead of a planned deployment window. The portal confirms registration immediately and displays the new expiry date.

One Service vs. a Bundle

FortiCare Premium is a support contract, not a FortiGuard threat-intelligence subscription. It covers TAC access, RMA, and firmware, but it does not add URL filtering, IPS signatures, or antivirus updates. If you want both FortiCare support and FortiGuard security services in a single SKU, the UTP or Enterprise bundle (FC-10-0060F-950 or FC-10-0060F-809) combines support and threat feeds under one renewal date, which simplifies administration when you manage several appliances.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP in Canada, authorized to sell Fortinet licensing to customers worldwide. Orders ship electronically, so delivery is the same regardless of your location. If you are looking to pair this subscription with a hardware purchase, the full range of FortiGate 60F hardware and bundles is available in the store.