Original price was: CAD$1,090.87.CAD$879.74Current price is: CAD$879.74.
Authorized Partner for United States (US)Five years of FortiCare Premium on the FortiGate 60F means one procurement cycle, one renewal date, and a predictable support budget for the full life of the appliance. FC-10-0060F-247-02-60 covers the complete 60-month term: 24/7 telephone access to Fortinet’s TAC, a 2-hour SLA on critical cases, and next-business-day hardware swap if the unit fails. It delivers as an electronic key that registers against your FG-60F serial number in the Fortinet support portal.
FortiCare Premium provides direct TAC access by phone at any hour. A 2-hour response commitment on critical-severity cases means Fortinet engineers engage quickly when production is at stake. Hardware failures are handled through the standard next-business-day RMA program for the duration of the 5-year term. You also retain access to all firmware updates and the Fortinet support portal for as long as the contract is active. If you need faster hardware replacement at a specific site, Priority RMA is available as a separate add-on.
This product provides FortiCare Premium support. The table below summarizes how Fortinet’s three support tiers compare, so you can confirm this is the right level for your environment.
| Support Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | 4 hours | 2 hours | 1 hour |
| 24/7 telephone support | — | ✓ | ✓ |
| Hardware replacement (RMA) | Next business day | Next business day | Next business day |
| Priority/Advanced RMA | — | Add-on eligible | ✓ Included |
| Firmware, tools & portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
A 5-year commitment suits organizations that have deployed the FG-60F as a long-term branch or SD-WAN hub device and want to eliminate annual renewal overhead. Finance teams often prefer the predictability of a single multi-year contract over year-by-year renewals. IT teams benefit from a single support expiry date across all sites that took delivery of 60F hardware at the same time.
After order, DataCenter360.ca delivers the license key electronically within 0 to 1 business days. The key is registered in the Fortinet support portal at support.fortinet.com against the appliance serial number. Coverage begins from the activation date, not the purchase date, so you can order ahead of your current contract’s expiry and stack the new period to follow it without any coverage gap.
FortiCare Premium covers support and hardware replacement. FortiGuard security subscriptions, including IPS, web filtering, application control, and antimalware, require separate licensing. The FortiGate 60F fully supports all FortiGuard services on current FortiOS releases. If you want to consolidate support and security under a single contract, UTP or Enterprise bundle SKUs for the 60F are available in 1-year, 3-year, and 5-year terms.
DataCenter360.ca processes 5-year FortiCare commitments routinely as an authorized Fortinet Select Partner. We verify SKU compatibility before issuing the key and deliver electronically within 0 to 1 business days. If you are coordinating a multi-site renewal or need a quote tied to a specific activation date, contact us directly before placing the order.
FortiCare coverage begins on the activation date in the Fortinet support portal, not the purchase date. This means you can order in advance, stack the new contract immediately after your existing one ends, and avoid any lapse in coverage.
Yes. Priority RMA (FC-10-0060F-210-02-xx) is available as a separate add-on subscription and can run concurrently with a FortiCare Premium contract. It upgrades hardware replacement from next-business-day to 4-hour on-site or next-day advanced replacement depending on the RMA option purchased.
FortiCare contracts are tied to the appliance serial number. If you replace the hardware mid-term, you would need to contact Fortinet support to discuss contract transfer options. In practice, a hardware swap under the RMA program within the same contract period is handled directly by Fortinet.
No. This contract covers TAC support, next-business-day RMA, and firmware access for 5 years. FortiGuard services such as IPS, web filtering, and antivirus are separate subscriptions. See the 60F bundle SKUs if you want combined coverage.
Yes. FortiCare subscription licenses are electronic and available worldwide. DataCenter360.ca delivers the key by email to any country, and activation is handled through the Fortinet global support portal.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-60F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-0060F-247-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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